About Constant Contact
What is Constant Contact?
Constant Contact is an online marketing platform that has helped small businesses, entrepreneurs, non-profits and community organizations grow online for more than 30 years. Its tools span email and SMS marketing, automation, social and related digital-marketing capabilities built for small and midsize businesses. In the company's own words, "we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online." The team frames its work around a simple idea: "There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams."
Where will I work?
Constant Contact is headquartered in Waltham, Massachusetts, with additional offices in Boston (MA), Loveland/Fort Collins (CO), Toronto and Waterloo (Ontario), London (UK) and Australia. It operates as a hybrid workforce: "Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues." Office-based roles such as inside sales report to a local office roughly three days per week, while a meaningful share of engineering, product, design and marketing roles are posted as fully remote within the US or Ontario.
What is the Constant Contact team like?
The culture is described as "seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner." Teams are energized by "new challenges and new possibilities," and the company emphasizes a "for all" culture of diversity and inclusion: "We celebrate one another's differences… We have programs in place that bring us together on important issues and provide educational opportunities for all employees." Growth product teams describe a "highly autonomous, AI-native rhythm focused on fast iteration, rigorous measurement, and continuous learning."
Work-Life Balance
Constant Contact pairs hybrid flexibility with a "generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family." Note that hybrid office roles carry a three-days-per-week in-office expectation, and customer-facing sales roles are explicitly fast-paced — work-life balance is supported through PTO and flexibility rather than a reduced-hours schedule.
Perks and Benefits
Constant Contact offers health and welfare benefits including paid leave, a generous PTO policy, and a competitive overall benefits package supporting employees and their families. The company is committed to pay transparency, publishing salary ranges on every role and including a pay-secrecy non-retaliation clause. Career growth is a stated priority — "stretch assignments," coaching and professional development are built into how teams operate, and the company promotes from within (over 40% of Sales Consultants were promoted on performance in the past year). Sales roles add uncapped commission and a comprehensive training program.