Company Description
Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards—including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and an affirmative action employer.
Job Description
Leadership of the Talent Acquisition structure for the Serasa Consumidor BU, providing generalist support to all business fronts (Corporate, Tech, Products, Sales, and Data) with a primary focus on Tech, Data, and Product positions. The position also supports the PagueVeloz sub-acquiring structure.
Key responsibilities
Team management
- Lead and develop a team of 6 specialist recruiters, with a development and specialization plan for each front;
- Define and monitor team efficiency and productivity indicators, with a focus on Diversity and Inclusion;
TA operation and strategy
- Build and execute the Talent Acquisition strategy for the BU, aligned with business needs;
- Monitor the end-to-end recruitment process, identify bottlenecks, and create corrective action plans;
- Personally conduct selection processes for executive positions;
- Act as the technical reference for the area regarding Tech, Data, and Products.
AI and innovation in recruitment
- Be the internal reference in the use of AI applied to recruitment: sourcing, screening, matching, candidate communication automation, and pipeline insight generation;
- Have a proven track record of building or implementing AI solutions in TA operations (not just using market tools);
- Evaluate and implement new recruitment technologies and tools, with clear judgment on where automation replaces human steps and where it should not;
- Lead continuous improvement projects to evolve the TA structure.
Stakeholders and business
- Consultative support to the BU executive leadership;
- Close partnership with People Business Partners and managers to translate workforce planning into hiring strategy.
Qualifications
Requirements
- Solid experience in Talent Acquisition, with at least part of it in Tech, Data, or Product positions;
- Previous experience managing a team of recruiters;
- Mastery of TA indicators: SLA, time-to-hire, conversion funnel, quality of hire;
- Practical and demonstrable experience with AI applied to recruitment (projects built, not just use of off-the-shelf tools);
- Experience in consultative support to C-level or director-level leadership;
- Experience with selection processes for executive positions;
- Advanced or fluent English.
Preferred qualifications
- Experience in high-volume hiring environments (90+ vacancies/month);
- Experience in sub-acquiring structures, payment methods, or fintech.
Behavioral profile
- Analytical profile, data-driven for decision-making;
- Ability to translate business strategy into a hiring action plan;
- Autonomy to lead end-to-end projects;
- Ability to develop people and build a high-performance team.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every knowledge and diversity complements each other and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their personal commitments and interests, valuing well-being.
We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.
#LI-HYBRID
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here