Skip to main content
Nmbrs logo
Nmbrs

Support Specialist

4 × 8hr days100% payHybrid · Amsterdam, Netherlands

The 4-day week in Netherlands

Are you thinking about changing course and ready for a completely new challenge? Then we have something for you! Our Contact Center is looking for a new colleague who wants to develop in the Dutch world of Payroll and HR. Experience and knowledge are not required, but a healthy dose of enthusiasm and commitment is. In this Traineeship we offer you all the training and tools to develop into a true HR & Payroll Hero. Does this appeal to you and does steering your career in this direction sound appealing? Then read on quickly.

Time to grow. Time to thrive.

We are Nmbrs. We make smart business software that removes unnecessary complexity for small and medium-sized business owners and the professionals who support them. Nmbrs brings together four established product organizations—Payroll, Accounting, Invoicing and Reporting—with teams in the Netherlands, Sweden and Portugal.

We are one brand with a shared ambition, while continuing to work from the expertise and strength of our own organizations. We bundle our forces where that makes sense and keep teams, expertise and decision-making close together.

For this role you will work at Nmbrs Payroll in Amsterdam. You will work closely with your direct colleagues at this location and at the same time be part of the wider Nmbrs organization.

Your role

  • Learn more about the Dutch payroll system and gain access to certified training in the field of payroll administration;

  • Handle questions from Dutch customers about our Payroll & HR software;

  • Find the best solutions for customers by using our knowledge base, doing your own research and seeking advice from our own experts;

  • Connect internally with different teams to serve the customer as well as possible;

  • Enable our customers to find solutions themselves by improving our knowledge base and in-app support;

  • Work with Zendesk, Slack, WalkMe and Jira.

Your profile

  • Dutch is your mother tongue and you speak English fluently;

  • Experience in customer contact is a plus;

  • You have HBO-level work and thinking ability or you have comparable practical experience;

  • You are interested in a career in Dutch Payroll & HR;

  • You are empathetic, patient and have strong communication skills.

What we offer

  • Nmbrs is a flat organization in which you have the freedom to do what you are good at, in an agile work environment;

  • Nmbrs facilitates your payroll education;

  • A mentor who guides you during your training at Nmbrs;

  • After gaining experience in the Contact Center and the Support team, you have the opportunity to grow into a product specialist role;

  • A personal coach who helps you with your personal and professional growth;

  • We ensure a healthy work-life balance;

  • A pension scheme with a 15% employer contribution;

  • For us, full-time means that you work a 4-day schedule, and have one day for yourself to do what you need;

  • Nmbrs works hybrid;

  • Nmbrs offers the opportunity to go on up to 4 months of exchange to our offices in Lisbon.

Apply now