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Applications close December 21st, 2026

Sr. Innovation & Engagement Specialist

5 day weekGenerous PTOHybrid · Shenzhen, China

Job Description

R423375

Job Responsibilities:

Territory Objectives

¡ Achieve the assigned product targets within the designated territory, while using resources effectively and controlling costs

¡ Develop and implement visit plans for healthcare institutions according to the company's coverage and visit frequency requirements

¡ Use appropriate promotional techniques and product materials effectively to provide medical information to healthcare institutions and introduce products (including handling questions), so they understand and accept the product's characteristics

¡ Maintain high-standard professional visits, continuously improve healthcare institution satisfaction, and build long-term, positive cooperative relationships

¡ Tap existing market potential and continuously develop potential markets to ensure smooth achievement of targets

¡ Execute the company's market development strategies and plans, and complete the drug listing plan for new products

¡ Organize distinctive academic events to promote products in line with the company's promotional strategy

Territory Management

¡ Through territory target management, establish the goals and plans for your area, achieve expected targets, and develop potential markets within the territory

¡ Establish, promptly update, feed back, and maintain detailed and accurate healthcare institution records, and use them to formulate action plans, schedule visits, and utilize time effectively and fully

¡ Regularly analyze territory conditions and identify high-potential markets as priorities for regional development

¡ Promptly inform medical staff or pharmacy personnel at healthcare institutions about services, products, pricing, supply channels, market developments, and related information

¡ Track and understand clinical demand for products, ensure appropriate inventory, and prevent stockouts

¡ Coordinate with marketing and commercial departments and maintain good professional relationships with key hospital experts to ensure success in tenders and inclusion in national reimbursement list reviews

¡ Monitor competing products and competitors' activities, collect market information on competing products, report it promptly to superiors, and provide corresponding recommendations

¡ Complete all reports accurately and on time

¡ Use company expenses and resources effectively and reasonably

Product Knowledge

¡ Master comprehensive, continuously updated product knowledge, ensuring product promotion information is consistent with the company's marketing department

¡ Through continuous learning, become familiar with product materials and apply them skillfully and flexibly

¡ Fully study and use other materials provided by the marketing department to support product promotion

¡ Read medical journals, articles, and reports related to products

¡ Understand the knowledge of competitors' similar products

Professional Conduct

¡ Ensure strict compliance with company SOPs, financial policies, and compliance requirements in product promotion and daily work, and ensure your conduct aligns with the company's ethical standards and principles

¡ Maintain a good professional image, dress to professional standards, and conduct yourself in line with company expectations

¡ Demonstrate dedication and actively engage in your work

Teamwork

¡ Actively participate in team activities

¡ Share and exchange information with colleagues, help each other, and grow together as individuals and as a team

¡ Complete all temporary tasks assigned by supervisors

Requirements:

Education Background

¡ College diploma or above in medicine, pharmacy, or a related field

  • 2-3 years of hospital pharmaceutical sales experience; experience at foreign-invested pharmaceutical companies preferred

Skills

  • Job skills: product and market knowledge; product promotion techniques and processes; territory management; business acumen; coaching others

  • Behavioral competencies: customer focus; listening; problem solving; integrity and reliability; action orientation

  • Advanced behavioral competencies: self-awareness; communication skills; time management

Compliance Requirements

  • No record of commercial bribery

Additional location(s) Compensation Information:

Required Skills:

Account Management, Account Management, Account Planning, Adaptability, Computer Literacy, Customer Communications, Customer Complaint Resolution, Customer Feedback Management, Customer Management, Customer Needs Identification, Customer Problem Solving, Customer Service, Customer Support, Escalation Management, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Pharmaceutical Sales Training, Prioritization, Problem Analysis, Product Knowledge, Relationship Management, Sales Calls, Sales Metrics {+ 6 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

12/22/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.