Company Description
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in new advanced technologies to unleash the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, centred on people, inclusive and purpose-driven, is recognised by various awards — including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an employer that promotes equal opportunity and affirmative action.
Job Description
The Growth team works with the performance cell of the Credit vertical, supporting the business squads. Unlike the business teams, performance compares across products: it aggregates data, points out opportunities and risks. This is a horizontal view position across the entire portfolio, with direct responsibility for the consistency of the vertical's target.
Responsibilities
- Carry out analyses involving cross-referencing of databases between squads, products and partners, ensuring comparable reading of performance across the entire credit portfolio.
- Constantly monitor the credit funnel end to end, acting as the main alert trigger for low performance, problems localised at specific funnel stages, drops in audience, or imbalance between products and partners.
- Diagnose the root cause behind the signals identified in the funnel and suggest potential solutions, proactively engaging the responsible teams (squad business, CRM, marketing, PMs) to address the problem.
- Create projection models focused on product performance, user behaviour and growth, including cannibalisation effects between products and impact on net revenue.
- Develop interactive dashboards and reports for different areas of the company, with standardised indicators per squad that enable fair comparison between distinct business teams.
- Turn data into strategic narratives that support business decisions and product roadmap, without replacing the squads' decision-making autonomy over policy, pricing or partnerships.
- Work in partnership with product and BizDev teams to generate business impact, participating in rituals such as the weekly bottom-up meeting and supporting the reconciliation of targets between squads.
- Ensure accuracy and consistency of the analysed data, acting as the single source of truth for comparable metrics.
- Present insights in a clear, engaging way aimed at business audiences and leadership, including recommendations in cases of target tie-breaks between squads.
- Act autonomously on more complex analyses and propose improvements to the processes and the indicator standards of the performance cell.
Qualifications
- Communication skills with different audiences and clarity in presentations, including leaders of business squads and engaged teams (CRM, marketing, PMs).
- Command of analytical tools such as SQL, Python, Power BI and Databricks.
- Knowledge of statistical models and growth projections will be a differentiator.
- High capacity for interpreting and generating insights from data with critical judgement.
- Prior experience in senior analytical positions, with a history of consultative work alongside business areas.
- Desirable: experience in the financial sector, credit or high-transaction-volume digital products.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working across various teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their commitments and personal interests, valuing well-being.
We are deeply committed to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognised externally through various market certifications: we were awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, and we are recognised as one of the best companies for young professionals and have a 4.6 rating on Glassdoor. Each recognition tells us that we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
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