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Senior Sales Operations Analyst

Auto-translated from Portuguese · original: Analista de Administração de Vendas Sr

5 day weekFortune 100 Best '26Hybrid · São Paulo, Brazil

Company Description

Experian is a global data and technology company that empowers people and businesses around the world. We operate in many markets, such as financial services, healthcare, automotive, agribusiness, insurance, and others. Experian invests in people and in new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's culture, which is people-centered, inclusive, and purpose-driven, is recognized by various awards, including World's Best Workplaces™ 2025 (Fortune's Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to find out why. Experian also takes pride in being an employer that promotes equal opportunity and affirmative action.

Job Description

We are looking for an analytical person with strong communication skills and a problem-solving orientation to support the evolution of the commercial operation. This person will be responsible for turning data into information for decision-making, working in partnership with commercial leaders, and leading initiatives that ensure the governance of the operation, process efficiency, visibility of indicators, and the continuous development of the area.

Main responsibilities:

• Act as the BP for the sales team in the segment where they work

• Build analyses and indicators to support sales management.

• Develop and monitor management reports.

• Ensure the quality and governance of commercial information.

• Identify opportunities for improvement and efficiency gains in sales processes.

• Support sales planning, and the tracking of goals and results.

• Work on continuous improvement and process automation projects.

• Work together with commercial leaders and partner areas to ensure the execution of initiatives.

Competencies:

• Strong logical reasoning and analytical capacity to turn data into insights and support decision-making.

• Ability to manipulate, organize, and interpret large volumes of data.

• Excellent communication and the ability to adapt the message for different audiences.

• Ease in building relationships and working with different stakeholders, especially commercial leaders.

• A proactive, organized profile oriented toward problem-solving.

• Ability to manage multiple demands and set priorities in a dynamic environment.

• Ownership mindset, curiosity, and focus on continuous improvement.

Qualifications

  • Experience in Sales Administration, Sales Operations, or related areas.
  • Advanced Excel.
  • Knowledge of CRM and building indicators.
  • Good communication and the ability to interact with different stakeholders, translating data and analyses into information that supports decision-making.
  • Nice to have: • Knowledge of SQL, experience with process automation and AI tools.

Additional Information

Serasa Experian is much more than you might imagine. With the purpose of creating a better future by expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in various teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their commitments and personal interests, valuing well-being.

We are deeply committed to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we were awarded by Great Place To Work™ in 24 countries and the international Top Employers certification, and we are also recognized as one of the best companies for young professionals and have a 4.6 rating on Glassdoor. Each recognition tells us we are on the right path, providing an increasingly better work environment for our talent.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here