Company Description
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in diverse markets, including financial services, healthcare, automotive, agribusiness, insurance, and others. Experian invests in people and cutting-edge technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is that we celebrate yours. Experian's people-first, inclusive, and purpose-driven culture is recognized by numerous awards — including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers website to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Job Description
Job description
About the opportunity
We are looking for a professional to work on a global initiative focused on AI Native SaaS solutions, connecting technology, product, and customer experience. This person will be responsible for translating business challenges into practical and scalable solutions, acting as a bridge between technical teams and stakeholders from different regions around the world.
More than someone with strong technical knowledge, we are looking for a consultative, strategic profile oriented toward solving real customer pain points.
Responsibilities
- Work with global multifunctional teams (Product, Engineering, Data, AI, Customer Success, and Business).
- Deeply understand customer challenges and transform business needs into viable and scalable solutions.
- Translate technical and functional requirements between technical and non-technical areas.
- Support the definition of AI Native SaaS solutions aligned with market needs and customer experience.
- Conduct consultative discussions with internal and external stakeholders.
- Prioritize solutions that generate real impact for the customer, balancing technical feasibility, user experience, and business value.
- Participate in discovery sessions, workshops, demos, and roadmap definition.
- Support the adoption and evolution of AI-based and intelligent automation solutions.
- Work in agile and collaborative environments with globally distributed teams.
Technical and Functional Requirements
- Previous experience with SaaS solutions, digital products, or technology platforms.
- Knowledge of Artificial Intelligence, automation, analytics, or AI Native solutions.
- Ability to understand technical architecture and discuss solutions with engineering teams.
- Strong problem-solving and structured thinking skills.
- Experience in consultative work and focus on customer-centric solutions.
Communication and Business
- Fluent English (mandatory) for daily interaction with global teams.
- Excellent verbal and written communication.
- Ability to influence stakeholders at different organizational levels.
- Skill in simplifying complex topics and connecting technology with business value.
- Collaborative, proactive profile oriented toward problem-solving.
Differentiators
- Experience with AI Native products or data-driven platforms.
- Experience in global and multicultural environments.
- Knowledge of Customer Experience (CX), Product Discovery, or Design Thinking.
- Experience with cloud platforms and SaaS integrations.
- Familiarity with agile methodologies.
Qualifications
Qualifications
- AI, English, Development, Architecture, SCRUM, strong communication
Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
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