About dunnhumby
dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.
Client Leadership
Our Client Leadership teams are the commercial engine of dunnhumby. They build long-term, trusted partnerships that turn customer data into measurable growth for the world's largest retailers and brands. We work across grocery, mass and specialty retail, turning insight into concrete action on topics such as range, pricing, media and promotions.
What You'll Be Doing
You will combine account management, commercial understanding and insight delivery to create customer-first value for the clients and categories you are responsible for.
- Build and manage relationships with assigned supplier clients as well as relevant retailer stakeholders.
- Define and oversee account plans, delivery priorities and governance for activities within your scope.
- Turn analysis into clear client presentations and recommendations that drive measurable results.
- Identify business development, upsell and cross-sell opportunities, and support revenue growth as well as contract renewals.
- Mentor and coach more junior colleagues and contribute to a coherent, integrated client strategy across teams.
What We're Looking For
You will bring client relationship management experience, strong analytical thinking and the ability to turn insight into concrete commercial recommendations.
- Experience managing relationships with suppliers or consumer packaged goods (CPG) companies in a retail environment.
- Excellent analytical skills, supported by strong storytelling and presentation skills.
- Well-developed commercial sense and experience creating value and contributing to growth.
- Ability to influence decisions across multiple stakeholder groups.
- Coaching capability or experience supporting and developing other colleagues.
What You Can Expect From Us
We won't just meet your expectations. We'll exceed them. You will benefit from a comprehensive rewards package worthy of a leading technology company, as well as a level of personal flexibility you may not have expected. You will also enjoy thoughtfully designed perks, such as flexible working hours and a day off for your birthday.
And we don't just talk about diversity and inclusion. We live it every day through dynamic networks such as dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive. We want everyone to have the opportunity to reveal their full potential and give their best throughout the recruitment process. Don't hesitate to tell your recruiter about any accommodations that could help you.
Benefits at dunnhumby Canada
- Health: Private medical and dental coverage through Desjardins. dunnhumby covers 90% of the total premium cost and the employee contributes 10%.
- Protection and retirement: Life insurance, accidental death and dismemberment insurance, and short-term and long-term disability insurance through Desjardins, plus a cash allowance equal to 5% of base salary for a personal pension or retirement savings plan.
- Time off: 25 days of paid holiday per year, plus public holidays falling during the working week, early finishes on Fridays, loyalty days and a day off for your birthday.
- Wellbeing: An annual Health and Wellbeing allowance of $500, access to the dh Wellness Hub and an employee assistance program including support resources and up to six free professional counselling sessions for employees and their families.
- Lifestyle and additional benefits: Long service awards and the Talent Scout referral program. A car allowance is granted for G4 level roles and above.
Our Approach to Flexible Working
At dunnhumby, we value and respect differences and are committed to building an inclusive culture by creating an environment where you can combine a successful career with your commitments and interests outside of work.
We believe you give your best at work when you have a good balance between professional and personal life. Some roles lend themselves to flexible arrangements more than others. If this is important to you, please discuss it with your recruiter. We are open to exploring flexible working solutions throughout the recruitment process.
For more information on how we collect and use your personal information, please see our privacy notice: https://www.dunnhumby.com/recruitment-privacy-notice/