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Senior Systems Engineer - Channel

5 day weekBuilt In Best Places '24Hybrid · Tokyo, Japan

The 4-day week in Japan

About the role

Role Overview

Are you passionate about discovering customers' business challenges and building the optimal solutions for them? Are you ready to take on the opportunity to transform the way companies work? We welcome applications from people with a strong interest in enterprise cloud technology and Private AI, who can explain it clearly to partners and help grow their businesses! Nutanix (NTNX) is recruiting a Channel Systems Engineer (Channel SE). This position covers technical pre-sales, business development, and enablement. You will lead technical support for partner pre-sales SEs and solution architects, as well as the development and validation of joint solutions. You will also drive technical enablement and create content so that partners can perform the same work as a Nutanix Systems Engineer, including product demonstrations and proof of concept (PoC) execution. You will create and deliver compelling sales and technical training, build trust internally and externally, and drive initiatives that strengthen partners' value offerings and support sustainable growth.

Who We Are Looking For

  • Candidates from infrastructure engineering (virtualization, storage, Kubernetes) who actively learn about the latest generative AI infrastructure and are eager to lead the market

  • Candidates who validate the latest technology themselves and have the presentation and communication skills to explain its appeal clearly to partner companies

About the Team

The Nutanix Channel Systems Engineer team focuses on delivering comprehensive solutions tailored to channel partners in the Japanese market. It is a dynamic team that values collaboration, innovation, and creativity, with a culture in which experienced professionals work independently while supporting one another. The mission of the Channel SE team is to advance the deployment of Nutanix's cutting-edge technology across the channel partner ecosystem, providing the support and resources partners need to succeed in a competitive market.

You will report directly to the Senior Manager, Systems Engineering, Channels - Japan, who has 20 years of experience in IT infrastructure and security. Your manager is a seasoned, experienced leader who promotes team development and drives high performance.

Responsibilities

  • Drive technical enablement initiatives for partners, supporting them in effectively demonstrating and implementing Nutanix solutions.

  • Work with partners to identify customers' business needs and support the proposal of optimal Nutanix solutions.

  • Plan, develop, and validate joint solutions with partners (especially in the Private AI area), contributing to business through partners' products and services that incorporate Nutanix technology.

  • Create and deliver practical training programs and technical presentations for channel partners and internal teams.

  • Build and maintain strong relationships of trust with channel partners, promoting closer collaboration and revenue growth.

  • Take part in marketing initiatives and technical events to promote Nutanix solutions and improve partner engagement.

  • Support partners in preparing proposals and presentations, ensuring alignment with customer requirements.

  • Continuously learn about the latest technology and market trends, supporting partners in strengthening their proposal capabilities and business growth.

  • Achieve key performance indicators (KPIs) related to partner satisfaction, training completion rates, and sales targets within one year.

Required Skills and Experience

  • At least 5 years of experience in a customer- or partner-facing technical role, including at least 3 years as a Presales Engineer.

  • A bachelor's degree in Information Technology, or equivalent practical experience.

  • Deep knowledge of channel partners and a strong understanding of channel-centric market strategies.

  • Excellent presentation and communication skills, both written and verbal, to communicate smoothly with partners and internal teams.

  • A track record of creating practical training materials for partner organizations and running effective seminars.

  • Problem-solving skills to approach technical challenges logically and systematically.

  • Expertise in data center and cloud technologies, including storage, virtualization, and automation frameworks.

  • Ability to travel up to 50% of the time to support partners and attend events within the assigned region.

Preferred Skills and Experience (WANT)

  • Basic knowledge of building and operating generative AI / LLMs in on-premises environments

  • Knowledge of GPU virtualization technologies such as NVIDIA vGPU, and of hardware configurations for AI/ML workloads

  • Experience deploying and validating containerized AI applications on Kubernetes

  • Experience building validation environments and demos using Hugging Face and open-source LLMs (such as Llama)

  • Knowledge of object storage and file storage suited to processing large-scale unstructured data

Work Arrangement

Hybrid: This role works in a hybrid format that combines the benefits of remote work with the strengths of in-person collaboration. Most roles require coming into the office at least 3 days per week, but certain roles or teams may require more frequent in-office presence. Detailed team-specific guidelines and operating standards will be provided by your manager.

Hungry, Humble, Honest, with Heart.

The Opportunity

Do you love discovering customers’ business challenges and crafting unique solutions for them? Are you ready for an opportunity to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a knack for helping customers understand them; we want to talk to you! Nutanix (NTNX) is looking for a driven and passionate Systems Engineer - Channel which is a technical field pre-sales / enablement position that serves as the lead advocate for our Partner Presales Systems Engineers & Solution Architects. You will be responsible for driving channel technical enablement initiatives and creating content to ensure our partners are able to perform all the functions that a Nutanix Systems Engineer does, including product demonstrations and executing Proofs of Concept (POC). You will be tasked with creating and delivering compelling sales and technical training, building trust as a resource both internally and externally, all while identifying and driving initiatives to strengthen our partners’ offerings and ensure continual growth.

About the Team

The Channel Systems Engineer team at Nutanix is focused on delivering comprehensive solutions tailored to channel partner across Japan region. This dynamic team thrives on collaboration, innovation, and creativity, fostering a culture where experienced professionals operate independently while also supporting one another. The mission of the Channel SE team is to enhance the delivery of Nutanix's cutting-edge technologies in the channel partner landscape, ensuring that partners receive the support and resources needed to succeed in a competitive market.

You will report to the Senior Manager, Systems Engineering, Channels - Japan, who has 20 years of experience with IT infrastructure and Security. Your manager is a seasoned and experienced leader who promotes team development and drives high performance.

Your Role

  • Drive technical enablement initiatives for partners, ensuring they can effectively demonstrate and implement Nutanix solutions.
  • Collaborate with partners to identify customer business needs and facilitate tailored Nutanix solutions.
  • Create and deliver engaging training programs and technical presentations for channel partners and internal teams.
  • Build and maintain strong, trust-based relationships with channel partners to enhance collaboration and drive sales.
  • Participate in marketing initiatives and technical events to promote Nutanix solutions and foster partner engagement.
  • Support partners in drafting proposals and preparing for presentations, ensuring alignment with customer requirements.
  • Continuously learn about emerging technologies and trends to enhance partner offerings and support growth.
  • Achieve key performance metrics related to partner satisfaction, training completion rates, and sales targets within the first year.

What You Will Bring

  • More than 5 years of experience in a customer or partner-facing technical role, with 3 years as a Presales Engineer.
  • Bachelor’s Degree in Information Technology or equivalent experience.
  • Familiarity with channel partners and a strong understanding of channel-centric market strategies.
  • Excellent presentation and communication skills, both written and verbal, to engage with partners and internal teams.
  • Proven ability to develop engaging training materials and conduct effective seminars within partner organizations.
  • Strong problem-solving skills with a structured approach to technical challenges.
  • Expertise in data center and cloud technologies, including storage, virtualization, and automation frameworks.
  • Willingness to travel up to 50% to support partnerships and events across the region.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

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About Nutanix

Hyperconverged & hybrid-multicloud infrastructure software.

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