Upgrade helps its customers move in the right direction with affordable and responsible financial products. Since 2017, we have helped more than 7.5 million customers access more than $42 billion in consumer credit. By relentlessly focusing on improving our customers' financial well-being, we develop products that help them save money and support them toward a better financial future. We are backed by some of the best investors in technology and were recently valued at $7.3 billion.
We are consistently recognized for our culture of collaboration and inclusion. Most recently, we were ranked among the World's Top Fintech Companies by CNBC, Best Places to Work by Built In and the San Francisco Business Times, America's Best Workplaces by Newsweek, Best "Startup" Employer by Forbes, and Healthiest Employers by the Phoenix Business Journal.
We are looking for new team members who are excited about designing and delivering new and better products. Join us and help build a better financial future for millions of people.
About the role
Our QA-Core team exists so that every engineering team at Upgrade can test its software quickly and have confidence in the results. We are looking for a senior QA Automation Engineer to design and build test automation infrastructure, tools, and agentic solutions to increase engineering productivity. This is not a traditional product QA role — it is a build role. You will work closely with our product teams to understand their automation needs, design services from scratch, deploy them to production clusters, and take ownership of them.
This position is fully remote and open to candidates based in Canada.
Our core technologies include
Java, Python, Kubernetes, Selenium WebDriver, Playwright, TestNG, Maven, Git, Jenkins, ArgoCD, SQL, Grafana, SumoLogic, Docker, Gatling, Claude Code, MCP server
What you will do
- Design and own the automation framework for functional and performance testing.
- Build agents to automate existing QA/testing workflows and reduce engineering friction.
- Build the applications and services on which automation depends, and deploy and operate them in production environments.
- Take prototypes all the way through. Build demos in a timely manner, gather feedback from the teams who will use them, and iterate through successive releases until they are robust, monitored, and operating at a mature level of quality.
- Identify gaps in existing frameworks and tools, and iterate toward solutions that close them.
What we are looking for
- 5 to 7+ years of experience building production software, with proven expertise in test infrastructure, test frameworks, and developer tooling, as well as solid hands-on knowledge of platform engineering.
- Proven experience building agentic solutions and test automation frameworks from scratch — designed, delivered, iterated on, and adopted as part of how other engineers work.
- Mastery of agentic coding tools as part of your daily work: ability to orchestrate multiple agents to carry out tasks and to review pull requests (PRs) generated by agents.
- Hands-on experience with microservices, Kubernetes, and deployment lifecycle management.
- Ability to turn an ambiguous problem statement into a well-scoped, defensible solution, autonomously.
What we offer
- Competitive salary and stock option plan
- Medical, dental, and vision insurance coverage
- Flexible paid time off
- Growth and professional development opportunities
- Paid parental leave
- Health and wellness initiatives
Language
English is required for this position, as it involves interacting with staff at Upgrade's offices worldwide.
English language is required for this position, as it involves interacting with staff at Upgrade's offices worldwide.
Work environment and working conditions
The work is performed indoors in a fast-paced environment that requires the ability to manage multiple priorities and adhere to established work processes, schedules, and service expectations.
Employees regularly enter, retrieve, and exchange information accurately using digital systems and applications to support operational and customer service objectives.
The position requires the ability to receive and exchange information with customers, colleagues, supervisors, and cross-functional partners through available means of communication, which may include meetings, emails, phone calls, and digital collaboration tools, and may involve real-time exchanges, verbal or in person, as business needs require.
Duties may include handling a high volume of inbound and/or outbound customer interactions as well as work activities using telecommunications and computer systems. The position requires the ability to read, analyze, and interpret information displayed on a computer screen and to maintain a work posture for extended periods, in accordance with the requirements of the position.
Work may be performed in a contact center, an office, or remotely, depending on business needs and the nature of the role. On-site work environments may include shared workspaces, standard office lighting, and moderate background noise typical of customer service or operational environments.
Remote employees are responsible for maintaining a secure and productive workspace with a reliable internet connection that supports company systems and protects the confidentiality of company and customer information.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions of the position, in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.
We are an equal opportunity employer and value diversity within our company. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, marital status, veteran status, or disability status.
Upgrade does not accept unsolicited resumes from recruitment agencies, search firms, or any other third parties. Any resume submitted to an Upgrade employee without a valid prior written agreement in place will be considered Upgrade's property, and Upgrade will not be obligated to pay referral or placement fees. Agencies must obtain prior written approval from Upgrade's talent acquisition department to submit candidates, and only if a valid, duly signed agreement is in effect.