THE ROLE & THE TEAM
As a Security Investigation Officer you analyse losses, develop prevention measures and ensure that all employees in our logistics centre feel protected and safe. Together with an international team of security experts, you support both crime prevention and investigative work. You actively commit to protecting our company values and strengthen the security culture at our site.
Your work is shaped by a motivating team spirit based on appreciation, respect and openness. Together with your team, you work both towards achieving the operational daily targets and towards improving processes. In doing so, you identify with our leadership principles, live our values and use both as a compass in daily business.
Be there from the start! You have the unique chance to be part of the Core Team and actively shape the launch of our new warehouse.
Learn more about our logistics locations: https://corporate.zalando.com/de/ueber-uns/zalando-logistik_archiv
OUR PRINCIPLES
Do you have the relevant skills but do not meet every requirement? Then we encourage you to apply anyway. Perhaps you are exactly the right person for this or another role in our team!
At Zalando, our vision is to build the leading European ecosystem for fashion and lifestyle e-commerce, one that thrives on diversity and is inclusive from the ground up. We believe that diverse teams foster innovation and creativity, and we actively seek talent from varied backgrounds.
We actively work to reduce bias in our recruitment and employment processes by focusing on your qualifications, skills and contributions. To support this, we ask you not to include personal details such as your photo, age or marital status in your CV, so that assessment is fair and based solely on your skills and potential.
We strive to offer everyone a great and accessible candidate experience. If you need support during the recruitment process, please let us know – we are here for you.
Learn more about our commitment to a diverse and inclusive work environment: https://jobs.zalando.com/de/our-culture/diversity-and-inclusion
WHY THE ROLE IS EXCITING FOR YOU…
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Analyse inventory losses based on data from Celonis, Zalos or Salesforce and initiate effective countermeasures.
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To avoid losses efficiently, you work not only with internal departments but also with external authorities. With your expertise and communication skills, you manage to present facts precisely and build a stable network to solve challenges together.
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Carry out random checks to identify tampered packages. In consultation with the Lead Security & Loss Prevention, you organise employee interviews in cases of urgent suspicion of a crime and write investigation reports as well as criminal complaints that are admissible in court.
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With your good understanding of our operational processes, you identify hotspots, recognise serial thefts and crime patterns, and successfully close process gaps.
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Be a role model and trusted point of contact within our department and create a positive working atmosphere in which everyone enjoys working.
WE WOULD LOVE TO GET TO KNOW YOU IF…
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You have successfully completed the training as a certified security and protection professional (IHK) or the qualification as a works protection specialist, and bring at least 2 years of professional experience in dealing with people as well as in administrative tasks. Ideally, you hold additional qualifications in first aid and/or fire protection.
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In addition, you stand out through teamwork, a high willingness to perform and psychological resilience. You act confidently, work independently and gladly take on responsibility.
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You find it easy to get into new software. You look forward to working with Google Workspace, various apps and web tools to keep track of all processes and to analyse and document them correctly.
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You are communicative and pass on your knowledge clearly, sustainably and adapted to the level of knowledge of your colleagues. With your good German skills, written and spoken, you produce meaningful reports. Basic English skills at A2 level simplify communication in the team and enable excellent security service.
OUR BENEFITS
Zalando offers a range of benefits. Here is an overview of what to expect. Ask your Talent Acquisition Partner to learn more about our benefits.
Please note that some benefits only apply after the official opening of the site in summer 2026.
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Flexible working hours and willingness to work nights and weekends as needed
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Up to 30 days of holiday per year
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Two paid days off per year for volunteer work
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40% discount on Zalando products and 30% on Zalando Lounge, plus discounts with external partners
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Free Zalando shares through the employee share programme
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Discount portal for employees via our external voucher platform
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Support with family and health services, including mental well-being, with free initial consultation, legal advice or coaching options
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Fixed shift times & good predictability
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Subsidised meals in the staff canteen after opening
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Contribution to company pension scheme
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Free parking and EV charging stations
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Contribution towards the Jobticket or Deutschland Ticket
LOCATION
Our European logistics network is growing: we are currently in the preparation phase for the opening of our new site in Gießen (Hesse), which is only one hour from Frankfurt am Main. The 130,000 square metre, state-of-the-art logistics centre will be operated by Zalando and is designed for up to 1,700 employees. From summer 2026, customers in Germany and neighbouring markets will receive their parcels from this site.
Our logistics employees ensure that more than 50 million Zalando customers in more than 25 European markets receive their orders reliably every day. Zalando currently has a Europe-wide logistics network with twelve sites in seven countries. In Germany alone, around 6,000 employees from over 100 nations work at four Zalando logistics sites.