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Sales Support Specialist

5 day weekFlexible HoursRemote · Bosnia and Herzegovina

About the role

You will: Support sales and expand the client base through active prospecting, cold calling, networking events, and strategic partnerships;

Lead client engagements by conducting persuasive sales pitches and presentations to diverse audiences, including private companies and public institutions;

Maintain the CRM pipeline to ensure accurate database updates, seamless lead tracking, and transparent reporting;

Shape commercial strategies by identifying new market segments and contributing to overall sales and pricing plans;

Support marketing activities while identifying opportunities to streamline and improve processes.

Requirements: BSc or MSc degree;

2+ years of relevant professional experience;

Experience with prospecting and lead generation tools such as Apollo.io, LinkedIn Sales Navigator, or similar platforms;

Good working knowledge of Microsoft Excel and Google Sheets, including data management, filtering, segmentation, and contact list preparation;

Familiarity with CRM platforms, preferably HubSpot, including contact management, lists, and sales pipeline basics;

Fluency in English (C1), both written and spoken;

Experience with outbound email campaigns, email templates, and sales sequences would be a strong advantage;

Familiarity with LinkedIn prospecting, outreach tools, or multichannel lead generation would be an advantage;

Familiarity with task management tools such as Trello, Jira, or similar platforms would be an advantage;

Basic understanding of CRM workflows, automation, and email campaign performance metrics would be an advantage;

Experience working with AI tools such as ChatGPT, Claude, and others would be an advantage.

Benefits: Professional Growth – We support your career development, offering performance and salary reviews once a year to ensure your progress is recognized and rewarded;

Flexible Working Hours – Manage your workday with flexibility and the option to work from home when needed, while enjoying our city-centre office as a convenient, collaborative workspace;

Culture & Connection – From team bonding activities like Christmas parties and summer events to spontaneous celebrations, monthly breakfasts, or team lunches, we celebrate wins, big and small, together;

Gifts Programme – Welcome boxes, birthday surprises, and holiday cheer ensure your special moments are always recognized.

About Civitta

International consulting and digital company headquartered in Tartu, Estonia, with 800+ staff advising on strategy, public policy, EU funding and AI.

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