Company Description
Experian is a global data and technology company that empowers people and businesses around the world. We help redefine lending practices, discover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper market insights in the automotive sector, all using our unique combination of data, analytics and software. We also help millions of people reach their financial goals and help them save time and money.
We operate in a variety of markets, from financial services to healthcare, automotive, agribusiness, insurance and many other industrial segments.
We invest in people and cutting-edge technologies to unlock the power of data. As a FTSE 100 company, listed on the London Stock Exchange (EXPN), we have a team of 22,500 people in 32 countries. Our corporate headquarters is in Dublin, Ireland. Learn more at experianplc.com.
Job Description
Descripción del trabajo
Propósito del cargo:
Contribute to the operational efficiency of the commercial area through process management, information analysis, monitoring of indicators, and support for automation and continuous improvement initiatives.
Entregables:
- Up-to-date and approved dashboards and management indicators.
- Documentation and updating of processes, procedures, and controls.
- SLA monitoring and associated action plans.
- Follow-up of continuous improvement and automation initiatives
Responsabilidades del cargo:
-
Document processes, workflows, and operational controls -
Participate in continuous improvement and digital transformation projects in the area -
Support the management of CRM, databases, and sales tracking tools -
Generate recommendations that contribute to meeting objectives, productivity, and customer experience -
Ensure the quality, integrity, and consistency of the information used by the area
Qualifications
Calificaciones
- Business Administration, Industrial Civil Engineering, Information Engineering and Management Control, Management Engineering, Execution Engineering, or related degrees
- • Excel • Power BI. • CRM management (Salesforce desirable). • Process automation using Power Automate or similar tools. • Basic/intermediate SQL (desirable). • Management of indicators and dashboard building. • Process modeling and documentation.
- Between 1 and 3 years of experience in Sales Operations, Business Operations, Operational Excellence, Management Control, or Business Intelligence areas
Additional Information
Our uniqueness lies in celebrating what makes us different. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what really matters: DEI, work-life balance, development, authenticity, engagement, collaboration, wellbeing, reward and recognition, volunteering... and the list goes on. Experian's strong people-first approach has been recognized with: Great Place To Work™ in 24 countries, FORTUNE Best Companies to Work For, and Glassdoor Best Places to Work (globally 4.4 stars), to name a few. Check out Experian Life on social media or our careers site to understand why.
Experian takes pride in being an equal opportunity and affirmative action employer. Innovation is a fundamental part of Experian's DNA and practices, and the diversity of our workforce drives our success. Everyone can succeed at Experian and bring their whole self to work regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have a disability or special need that requires accommodation, please let us know as early as possible.