Company description
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in new advanced technologies to unleash the power of data. We have an amazing team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, centered on people, inclusive and driven by purpose, is recognized by several awards — including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian also takes pride in being an employer that promotes equal opportunities and affirmative action.
Job description
Job description
- Carry out sales interactions through inbound channels, such as WhatsApp, chat and contact forms;
- Prospect and follow up on leads and sales opportunities;
- Identify customers' needs and recommend the most suitable solutions from the Serasa portfolio;
- Conduct negotiations and support the closing of new deals;
- Prepare and send sales proposals;
- Manage the opportunity portfolio, sales calendar and sales pipeline;
- Record and update customer information, negotiations and opportunities in the CRM;
- Develop cross-sell and up-sell opportunities;
- Work together with internal specialists to escalate demands and more complex solutions;
- Build relationships with different types of stakeholders and track sales indicators to meet the area's goals;
What your day-to-day will look like:
The SME channel is the gateway for new customers at Serasa Experian and plays a strategic role in acquiring and developing small and medium-sized businesses. As an SME Sales Agent, you will identify business opportunities, provide consultative service and sell solutions from the Serasa portfolio, directly contributing to the expansion of the company's customer base.
The position combines inbound service and active prospecting, enabling daily contact with different customer profiles and decision-makers, from entrepreneurs and business owners to professionals in finance, procurement and technology areas.
Qualifications
Qualifications
- High school diploma completed or enrolled in higher education;
- Availability to work on-site in São Paulo Z/S;
- Good verbal and written communication skills;
- Ability to organize and manage multiple demands;
- Interest in working in sales and customer relationships.
Nice to have:
- Experience in sales, telesales, Inside Sales, customer service or related areas;
- Experience with targets and performance indicators;
- Knowledge of CRM or sales management tools.
Additional information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working across various teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their career with their personal commitments and interests, valuing well-being.
We are truly dedicated to being one of the best and most innovative companies to work for in the country, enabling amazing experiences and careers for our people. Our strong people-first approach is recognized externally through several market certifications: we were awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, and we are recognized as one of the best companies for young professionals and have a 4.6 rating on Glassdoor. Each recognition tells us we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
Find out what it's like to work for Experian by clicking here