Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
Job description
About the role
We are looking for a Product Specialist II to take ownership of a digital data and analytics product. The position combines product vision, customer lifecycle management, and end-to-end responsibility for product results.
It is a senior specialist level, equivalent to management in scope and autonomy, without direct people management responsibility. Leadership is exercised through influence over technical squads, partner areas, and other business units.
Responsibilities
• Act as the primary product owner, driving vision, strategy, roadmap, and prioritization.
• Conduct continuous discovery: market research, competitive analysis, and use case mapping.
• Translate business and customer needs into clear requirements, working closely with technical squads.
• Drive the customer lifecycle (onboarding, adoption, and expansion), ensuring delivery schedule and quality.
• Coordinate multidisciplinary teams (technology, CX, support, sales) around product objectives.
• Own product metrics and results, including commercial and monetization aspects.
• Conduct stakeholder communication: training, executive presentations, and cross-functional alignment.
• Support root cause analysis of incidents and establish preventive actions and process improvements.
• Translate AI opportunities into concrete experiences that increase operational efficiency and reduce analysis and decision-making time.
• Monitor risks, dependencies, governance, and approval needs related to AI features and use cases.
Requirements
• Solid experience in digital product management, ideally in data, analytics, or technology environments.
• Advanced/fluent English — ability to conduct meetings, presentations, and documentation in English.
• Proven ability to lead complex projects across multiple areas without hierarchical authority.
• Strong analytical thinking and data-driven decision-making.
• Excellent communication skills, including conducting training and presentations for leadership.
• Organized, resilient, and composed profile under pressure.
Differentiators
• Experience with B2B products and complex customer journeys.
• Familiarity with contract, pricing, and product monetization topics.
• Experience leading platform migrations or evolutions with an active customer base.
• Experience with products enabled by AI/GenAI, especially in contexts with human-in-the-loop, explainability, and assisted decision-making.
Qualifications
Qualifications
- Advanced English
- B2B Products
- AI/GENAI
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we have more than 4,000 people working across diverse teams and specialties. Here, every skill and diversity complement each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their personal commitments and interests, prioritizing well-being.
We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, and we are recognized as one of the best companies for young professionals with a 4.6 rating on Glassdoor. Each recognition shows us that we are on the right path, providing an increasingly better work environment for our talents.
Experian Careers - Creating a better tomorrow together
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