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Product Manager - Customer Service Platform

Company hidden

Hours

40 hrs/week

Schedule

Generous PTO

Location

Hybrid · London or Stockholm

About this role

What You'll Do Own the product vision and roadmap for the tools our support advisors use every day, improving efficiency and enabling better outcomes for users. Define and evolve how customers access support across chat, email, social messaging, and emerging channels, helping the right contact reach the right advisor at the right time. Strengthen the foundational API layer connecting our support systems, with a focus on reliability,…

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