Company Description
Serasa Experian is the first and largest Datatech in Brazil. A leader in intelligence solutions for risk and opportunity analysis, focused on the credit, authentication and fraud prevention journeys. With cutting-edge technology, innovation and the best talent, it turns the uncertainty of risk into the best decision, helping people achieve their dreams and businesses of all sizes and segments thrive.
We have 22,000 people operating in 32 countries, and every day we are investing in new technologies, talented professionals and innovation to help all our customers maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index.
Job Description
We are looking for someone passionate about consumer-centric design, with a strategic vision and a focus on performance, to lead the Digital Channels Design team. This person will be responsible for ensuring end-to-end digital experiences that combine efficiency, usability and impact on business results.
Responsibilities
- Lead and evolve the design practice across digital channels, ensuring consistency, efficiency and excellence in all consumer-facing interfaces.
- Work collaboratively with Product Managers, Engineering, Data and other stakeholders in defining the strategy and building the product roadmap.
- Translate business objectives and consumer needs into intuitive, accessible and high-performance digital experiences.
- Promote a culture of experimentation, data-driven decision-making and continuous improvement.
- Develop and coach the design team, promoting autonomy, strategic alignment and technical excellence.
Qualifications
- Solid experience in digital design with work on high-scale products or digital channels.
- Experience in agile and multidisciplinary environments, with strong collaboration between product, design and technology.
- Strategic profile, with the ability to connect the consumer experience to business objectives.
- Ability to lead complex projects and influence different levels of the organization.
- Knowledge of performance metrics and analytics tools
- Experience managing teams.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working across various teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their career with their personal commitments and interests, valuing well-being.
We work hard to be one of the best and most innovative companies to work for in the country, enabling amazing experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and received the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition tells us we are on the right path, providing an increasingly better work environment for our talent.
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