About the role
We are looking for an exceptional Principal Product Manager to build HTS's API Marketplace, the commercial and developer-facing layer through which enterprise partners access Hopper's lodging and car rental capabilities.
This is a true "0 to 1" role. You will be the person who defines the product: how capabilities are bundled and priced, how partners discover and integrate them, and how the marketplace evolves as a platform business. The underlying technical capabilities (connectivity orchestration, pricing and sorting, content mapping, extranet) are owned by dedicated capability teams. Your role is to work closely with these product managers (PMs) to understand, package and commercially expose these capabilities as coherent, enterprise-grade API products.
We expect this PM to act quickly and with agility (scrappily). You must be comfortable with AI tools and vibe coding to prototype workflows, mock APIs and test the partner experience before handing off to engineering. The ideal candidate will always favour a prototype over a product requirements document (PRD).
You will collaborate with the engineering, data science, commercial, finance and supply teams, and coordinate closely with other PMs across the organization, to take the marketplace from concept to a revenue-generating platform.
This position is fully remote.
Responsibilities
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Define HTS's API Marketplace: structure, package and price the capabilities of a portfolio including HTS Connect, search polygons, autocomplete, ranking, content and property mapping, room mapping, deduplication/auctions, pricing, extranet, taxes and the custom deals engine.
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Coordinate with capability PMs: understand the roadmap, constraints and customization options of the underlying technical systems, and translate them into externally consumable API products.
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Manage the business model: make decisions between platform fees and variable fees, define the commission structure (take rate) per capability, enterprise packaging and the custom deals framework for large partners.
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Build the developer and partner experience from scratch: API specifications, partner onboarding flows, documentation standards, sandbox environments and integration tools that minimize time to payback.
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Use AI and rapid prototyping: test ideas quickly (mock API responses, partner portal prototypes) before committing engineering resources.
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Establish the go-to-market (GTM) strategy: identify the right partners, sequence launches and define commercial success criteria.
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Manage the marketplace's profit and loss (P&L): model and track gross booking value (GBV), take rate and profitability per unit of capability in partnership with the finance team.
An ideal candidate has:
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More than 7 years of product management experience, including at least one product built from "0 to 1" (from concept to commercial launch).
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Proven experience creating B2B or developer-oriented marketplace products, including designing API products and commercial packaging for enterprises.
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An AI-driven working method: you use LLMs and vibe coding as first-line tools for prototyping. You have already built working demos or proofs of concept (PoC) using AI.
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A solid understanding of marketplace economics: commissions, supply-side incentives, demand-side optimization and variable vs. platform business models.
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Cross-team coordination skills: synthesize roadmaps and ensure alignment without directly managing the underlying engineering.
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Experience with external enterprise partners: translating business needs into product requirements and managing expectations during multi-phase rollouts.
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Mastery of SQL and large-scale transactional datasets.
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Excellent written and verbal communication skills, including writing clear API and product documentation.
Assets:
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Experience in travel commerce (accommodation, cars, flights) or in the fintech or advertising sectors.
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Knowledge of distribution systems (GDS, channel managers, online travel agency APIs).
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Prior experience in engineering or data science.
About the Role
We are seeking an exceptional Principal Product Manager to build the HTS API Marketplace — the commercial and developer-facing layer through which enterprise partners access Hopper's lodging and cars capabilities.
This is a true 0-to-1 role. You will be the person who defines what it is: how capabilities are packaged and priced, how partners discover and integrate them, and how the marketplace evolves as a platform business. The underlying technical capabilities — connectivity orchestration, pricing and sort, content mapping, the extranet — are owned by dedicated capability teams. Your job is to work closely with those PMs to understand, package, and commercially expose those capabilities as coherent, enterprise-grade API products.
We expect this PM to move fast and build scrappily. You should be comfortable using AI tools and vibe coding to prototype workflows, mock APIs, and test partner experiences before handing off to engineering. The best candidate will reach for a prototype before a PRD.
You will partner with Engineering, Data Science, Commercial, Finance, and Supply — and coordinate tightly with other PMs across the organization — to bring the marketplace from concept to a revenue-generating platform.
This is a fully remote role.
What would your day-to-day look like:
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Define what the HTS API Marketplace is: how capabilities are structured, packaged, and priced across a portfolio spanning HTS Connect, Search Polygons, Autocomplete, Ranking, Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing, Extranet, Taxes, and Custom Deals Engine.
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Coordinate with capability PMs — who own the underlying technical systems — to understand each capability's roadmap, constraints, and customization surface, and translate that into externally-consumable API products.
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Own the commercial model for the marketplace: platform vs. variable fee decisions, take rate structure per capability, enterprise packaging, and the custom deals framework for large partners with differentiated customer segments.
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Build the developer and partner experience from scratch: API specifications, partner onboarding flows, documentation standards, sandbox environments, and integration tooling that minimizes time-to-first-value.
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Use AI tools and rapid prototyping to test ideas quickly— mock API responses, prototype partner portals, simulate pricing and ranking configurations — before committing engineering resources.
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Establish the go-to-market motion for the marketplace: work with Commercial to identify the right partners for each capability, sequence launches, and define what a successful commercial rollout looks like.
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Own the marketplace revenue P&L: model and track GBV, take rate, and per-capability unit economics in partnership with Finance.
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Set the sequencing and prioritization across all capabilities— from in-progress work (HTS Connect, Taxes) through scoping-stage products (Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing) to capabilities not yet started (Search Polygons, Autocomplete, Ranking, Extranet, Custom Deals Engine).
An ideal candidate has:
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7+ years of Product Management experience, with at least one 0-to-1 product you built from concept to commercial launch.
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Demonstrated experience building developer-facing or B2B marketplace products, including ownership of API product design, developer experience, and commercial packaging for enterprise customers.
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AI-native working style: you use LLMs and vibe coding as first-line tools for prototyping, not as novelties. You have built working demos, mockups, or proof-of-concepts using AI before handing work to engineering.
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Strong understanding of marketplace economics: take rates, supply-side incentives, demand-side optimization, and the design of platform vs. variable commercial models.
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Ability to coordinate effectively across multiple product teams — you can synthesize roadmaps, surface dependencies, and drive cross-team alignment without owning the underlying engineering.
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Experience working with external enterprise partners: translating commercial needs into product requirements and managing partner expectations through multi-phase rollouts.
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Strong fluency with SQL and large-scale transactional or operational datasets.
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Exceptional written and verbal communication, including the ability to write crisp API and product documentation.
Bonus:
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Experience in travel commerce (lodging, cars, flights) or adjacent industries such as fintech, ads, or marketplace infrastructure.
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Background in connectivity, distribution, or supplier technology (GDS, channel managers, OTA APIs).
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Prior experience in Engineering, Data Science, or a technical role.
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Familiarity with auction or deduplication mechanics, dynamic pricing systems, or recommendation and ranking models.
This position requires proficiency in both French and English. The successful candidate will be required to communicate and collaborate on a regular basis with colleagues, managers, clients, suppliers, and business partners located outside Quebec, and to review, prepare, and use documentation, systems, and communications in both French and English. Knowledge of English is therefore necessary for the performance of the duties associated with the position and to meet operational and client requirements in an international business environment.
Perks & benefits of working with us:
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Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
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Hopper covers 100% of the premiums for group insurance plan.
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Hopper offers life, short term and long term disability coverage.
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HSA that covers eligible medical and dental expenses.
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All employees and dependents have access to Dialogue's telemedicine services, anytime, anywhere.
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All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.
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Please ask us about our very generous parental leave, much above industry standards!.
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Unlimited PTO.
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Carrot Cash travel stipend.
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Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
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Entrepreneurial culture where pushing limits and taking risks is everyday business.
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Open communication with management and company leadership.
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Small, dynamic teams = massive impact.
More about Hopper
At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.
The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.
While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands.
Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.
Here are just a few stats that demonstrate the company's recent growth:
Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.
Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.
Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.
Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.
Come take off with us!
#LI-REMOTE
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