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Applications close October 30th, 2026

Pharmaceutical Information Specialist, AI

5 day weekGenerous PTOOnsite · Suzhou, China

Job Description

R411501

Job Description:

Actively promote company products within the designated territory, establish and maintain strong cooperative relationships with medical institutions, ensure the achievement of all promotional targets set by the company, and maintain market share and growth rates for company products.

Responsibilities:

Territory Objectives

  • Achieve target performance, market share, and growth rates for designated products within the assigned territory, while effectively utilizing resources and controlling expenses.
  • Develop and implement visit plans for medical institutions in accordance with company-mandated coverage and frequency requirements.
  • Utilize appropriate promotional techniques and product materials to provide medical information and introduce products (including addressing inquiries) to medical institutions, ensuring they understand and accept the product's characteristics and benefits.
  • Maintain a high standard of professional interaction, continuously improve customer satisfaction, and build long-term, positive cooperative relationships.
  • Identify existing market potential and continuously develop new opportunities to ensure the growth of the company's market share.
  • Execute company market development strategies and plans, and complete new product listing plans.
  • Organize specialized academic activities to promote products in line with company promotional strategies.

Territory Management

  • Establish territory goals and plans through effective management to achieve expected performance, market share, and growth targets, while maximizing potential market development.
  • Create, update, and maintain detailed and accurate records of medical institutions, using this data to formulate action plans, schedule visits, and utilize time effectively.
  • Regularly analyze the territory situation to identify high-potential markets as key areas for development.
  • Keep medical and pharmacy staff informed regarding services, products, pricing, supply channels, and market developments.
  • Track and monitor medical institution inventory and procurement to ensure reasonable stock levels and prevent stockouts.
  • Ensure monthly product consumption at medical institutions to prevent product expiration and returns.
  • Collaborate with the marketing and commercial departments to maintain strong relationships with key hospital experts to facilitate successful bidding and inclusion in medical insurance formularies.
  • Understand competitor products and activities, collect market intelligence, report to supervisors promptly, and provide relevant feedback.
  • Complete all reports accurately and on time.
  • Use company expenses and resources effectively and reasonably.

Product Knowledge

  • Master complete and up-to-date product knowledge to ensure promotional messaging remains consistent with the company's marketing department.
  • Continuously learn and become proficient in using product-related materials.
  • Fully utilize additional materials provided by the marketing department to facilitate product promotion.
  • Read relevant medical journals, articles, and reports related to the products.
  • Maintain knowledge of competitor products.

Professional Conduct

  • Ensure strict compliance with all company SOPs and financial policies during product promotion and daily work, ensuring behavior aligns with company ethical standards and principles.
  • Maintain a professional image, adhere to dress codes, and ensure conduct meets company requirements.
  • Demonstrate dedication and active engagement in professional responsibilities.

Teamwork

  • Actively participate in team activities.
  • Share and exchange information with colleagues, support one another, and contribute to individual and team development.
  • Complete ad-hoc tasks assigned by supervisors.

Requirements:

Education:

  • Associate degree or above; Bachelor's degree in Medicine, Pharmacy, or related fields preferred.

Work Experience:

  • 2-3 years of experience as a pharmaceutical representative in hospitals; experience with multinational pharmaceutical companies is preferred.

Skills:

  • Job Skills: Product and market knowledge; product promotion techniques and processes; territory management; business acumen; coaching others.
  • Behavioral Competencies: Customer-centric; listening; problem-solving; integrity and reliability; action-oriented.
  • Advanced Competencies: Self-awareness; communication skills; time management.

Required Skills:

Account Management, Clinical Staffing, Customer Needs Assessments, Customer Relationship Management (CRM), Health Economics, Interpersonal Relationships, Lead Generation, Market Analysis, Pharmaceutical Management, Physician Recruiting

Preferred Skills:

Communication, Cooperation, Leveraging Resources

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/31/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.