About This Role
The Partnership Lead, Specialty is a full-time, field-based commercial role responsible for driving territory performance and sustainable growth through the appropriate use of Biogen brands and services, improving the patient journey to care and delivering an exceptional customer experience.
Operating with strong business acumen and an entrepreneurial, winning mindset, the Partnership Lead identifies growth opportunities, prioritizes high-impact accounts and customers, and translates strategy and insights into disciplined field execution.
The Partnership Lead, Specialty acts as Biogen's main point of contact for Neuropsychiatry and Neurology points of care, identifying account needs, opportunities and defining the appropriate action plan in collaboration with cross-functional partners - Marketing, Medical Affairs, Patient Support Program, Market Access and all other relevant teams - ensuring coordinated and customer engagement.
The Partnership Lead is part of the Specialty sales team covering Quebec/Montreal. It is expected that the successful candidate will reside within the territory.
This job posting is for an existing vacancy in the organization.
Responsibilities:
- Drive identification and referral of patients appropriate for Biogen therapies, accelerating adoption of current and future brands.
- Promote Biogen's end-to-end value proposition, including brands, programs, services and technology, to reinforce leadership in Specialty diseases. Define the critical success factors for the assigned territory and develop, execute, monitor and continuously optimize strategic account plans.
- Prioritize accounts, customers and activities based on patient opportunity, business potential and likelihood of impact, mobilizing the appropriate cross-functional resources to accelerate execution and results.
- Identify and support the execution of educational or operational initiatives, such as Other Learning Activities (OLAs) and efficiency projects, that improve disease management for HCPs and patients.
- Demonstrate strong business and commercial acumen by analyzing territory and account performance, patient flows, customer dynamics, competitive activity and market trends to identify growth opportunities, prioritize resources and translate insights into decisive commercial action. Manage the allocated territory activity budget and complete administrative requirements on a timely basis.
- Deliver territory business objectives, with performance assessed through a balanced combination of sales targets and productivity and execution metrics, including customer reach, frequency, quality of engagement and account-plan execution. Maintain a clear focus on purposeful, high-value face-to-face interactions with priority customers.
- Maintain a strong field presence and proactively maximize face-to-face engagement where it can have the greatest impact, complemented by virtual channels when they enhance customer experience, reach or continuity of engagement.
- Maintain deep knowledge of the disease state, competitive landscape, and clinical best practices; actively seek continuous learning opportunities.
- As needed, take on/assist in extra duties to support team business.
- Perform company business in compliance with relevant regulations, company policies and procedures.
- All other duties are required.
Qualifications:
- Bachelor's degree required. (Science or Healthcare-related field preferred).
- Minimum 5 years of progressive field sales experience in specialty or biotech markets.
- Demonstrated success in product launches.
- Experience in Neuropsychiatry, Neurology and or rare diseases considered an asset.
- Demonstrates a winning mindset with high accountability for results; sets ambitious goals, operates with urgency, maintains resilience, learns quickly from successes and setbacks, and adapts execution to achieve or exceed business objectives.
- Highly effective communicator and relationship builder who influences customers through high-quality interactions, with a strong emphasis on purposeful face-to-face engagement complemented by appropriate digital and virtual channels.
- Proven ability to translate strategy into disciplined execution and deliver results in a challenging and ambiguous market, balancing sales outcomes with productivity, customer engagement, account-plan progress and other leading indicators of performance.
- Tenacious, resourceful and opportunity-oriented thinker who challenges conventional approaches appropriately and excels in a collaborative team setting.
- Entrepreneurial mindset with a strong sense of ownership: proactively identifies opportunities, takes calculated initiative and converts ideas into measurable customer and business outcomes that support sustainable, long-term success.
- Customer-centric mindset capable of establishing strong and lasting rapport with customers for mutually beneficial outcomes.
- Consultative approach that is solution-oriented, connecting customer needs with brand objectives and ability to effectively problem solve in ambiguous or new situations.
- Strong business and commercial acumen, with the ability to analyze territory performance, customer dynamics, patient flows and competitive trends; identify growth opportunities; prioritize resources; and translate insights into action.
- Digitally savvy: confident using tools like Office 365, virtual collaboration platforms, and digital customer engagement methods
- Digital communication and collaboration: Confidence in managing one-to-one and one-to many relationships on digital channels without space-time distance constraints. Ability to work productively, in order to stimulate engagement between colleagues even remotely.
- Team player that can collaborate effectively with cross-functional partners assigned to the territory and leading territory initiatives proactively without formal authority to ensure coordinated efforts.
- Ability to work across multiple digital platforms and early adoption of new systems/applications.
- Willingness to travel 50% - 70% of the time.
Language
· Fluent in English, both verbal and written with the ability to communicate effectively cross-functionally spanning all levels of the organization, proficiency in French an asset
Additional requirements
· Must have valid driver's license.
The expected salary range for this position is $100,000 to $150,000 and is eligible for a discretionary sales bonus of up to $30,000. Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity. Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to health care, retirement, paid time off, and ancillary programs such as a fully paid sabbatical after six years of service, Employee Stock Purchase Plan participation, education assistance, and more.
Role Objective:
The Partnership Lead, Specialty holds a full-time, field-based commercial position. This person is responsible for driving territory performance and sustainable growth through the appropriate use of Biogen brands and services, improving the patient care journey and delivering an exceptional customer experience.
With strong business acumen and a winning entrepreneurial mindset, the Partnership Lead identifies growth opportunities, prioritizes high-impact accounts and customers, and translates strategy and insights into disciplined field execution.
The Partnership Lead, Specialty is Biogen's main representative to Neuropsychiatry and Neurology points of service and, as needed, to primary care providers involved in the therapeutic pathway. Working closely with the Marketing, Medical Affairs, Patient Support Program, Market Access and other relevant teams, this person develops and implements tailored action plans to ensure a consistent customer experience and coordinated stakeholder engagement.
The Partnership Lead is part of the Specialty sales team responsible for the Quebec/Montreal territory. The selected candidate is expected to live within the territory.
This job posting is intended to fill a position currently vacant within the organization.
Responsibilities:
- Promote the identification and referral of patients appropriate for Biogen treatments, accelerating adoption of current and future brands.
- Promote Biogen's end-to-end value proposition, including brands, programs, services and technology, to strengthen leadership in Specialty care. Define the critical success factors for the assigned territory, and develop, execute, monitor and continuously optimize strategic account plans.
- Prioritize accounts, customers and activities based on patient opportunity, business potential and likelihood of impact, mobilizing the appropriate cross-functional resources to accelerate execution and results.
- Identify and support the execution of educational or operational initiatives, such as Other Learning Activities (OLAs) and efficiency projects, that improve disease management for healthcare professionals and patients.
- Demonstrate sharp business and commercial acumen by analyzing territory and account performance, patient flows, customer dynamics, competitive activity and market trends to identify growth opportunities, prioritize resources and turn insights into decisive commercial action. Manage the territory activity budget allocated and meet administrative requirements in a timely manner.
- Achieve territory business objectives, with performance assessed through a balanced combination of sales targets and productivity and execution metrics, including reach, frequency, quality of engagement and account-plan execution. Maintain a clear focus on purposeful, high-value face-to-face interactions with priority customers.
- Maintain a strong field presence and proactively maximize in-person engagement where it can have the greatest impact, complemented by virtual channels where they improve customer experience, reach or continuity of engagement.
- Maintain in-depth knowledge of disease states, the competitive landscape and clinical best practices; actively seek continuous learning opportunities.
- As needed, take on additional duties to support team activities.
- Conduct company business in accordance with applicable regulations, company policies and procedures.
- Perform all other required tasks.
Qualifications:
Education Level
Bachelor's degree (science or healthcare field preferred).
Experience, including number of years
- At least five years of progressive field sales experience in specialty or biotechnology markets.
- Demonstrated success in product launches.
- Experience in neuropsychiatry, neurology or rare diseases is an asset.
Skills
- Winning attitude with high accountability for results; sets ambitious goals, works with urgency, shows resilience, learns quickly from successes and setbacks, and adapts execution to meet or exceed business objectives.
- Highly effective communicator and relationship builder who influences customers through high-quality interactions, with a strong focus on purposeful in-person engagement, complemented by appropriate digital and virtual channels.
- Proven ability to turn strategy into disciplined execution and deliver results in a difficult and ambiguous market, balancing sales results with productivity, customer engagement, account-plan progress and other leading performance indicators.
- Tenacious, resourceful and opportunity-oriented thinker who appropriately challenges conventional approaches and excels in a collaborative team environment.
- Entrepreneurial mindset with a strong sense of ownership: proactively identifies opportunities, takes calculated initiative and turns ideas into measurable outcomes for customers and the business that support lasting success.
- Customer-centric mindset with the ability to build strong, lasting relationships with customers for mutually beneficial results.
- Consultative, solution-oriented approach that connects customer needs with brand objectives and the ability to solve problems effectively in ambiguous or new situations.
- Strong business and commercial acumen, with the ability to analyze territory performance, customer dynamics, patient flows and competitive trends; identify growth opportunities; prioritize resources; and turn insights into action.
- Digitally savvy: comfortable using tools such as Office 365, virtual collaboration platforms and digital customer engagement methods.
- Digital communication and collaboration: confident managing one-to-one and one-to-many relationships on digital channels without time or distance constraints. Able to work productively and foster engagement among colleagues, even remotely.
- Team player who collaborates effectively with cross-functional partners assigned to the territory and proactively leads territory initiatives without formal authority to ensure coordinated efforts.
- Ability to work across multiple digital platforms and to quickly adopt new systems and applications.
- Willingness to travel 50% to 70% of the time.
Languages
Fluency in English, both spoken and written, with the ability to communicate effectively across functions and at all levels of the organization. Knowledge of French is an asset.
Additional Requirements
Valid driver's license required.
Job Level: Management
Why Biogen?
We are a global team with a commitment to excellence and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team includes some of the most talented and passionate achievers, who have unparalleled opportunities for learning, growth and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
