Company & Role
Gungho is a specialist B2B marketing agency helping Governance, Risk & Compliance (GRC) and RegTech vendors generate high-quality demand. With over 60 Business Discovery Agents running outbound campaigns for some of the world’s leading compliance technology companies, the operational engine behind our delivery is critical and that’s where you come in.
We’re looking for an Operations Support Coordinator to keep our campaign systems, capacity planning, and reporting running accurately and on time. It’s a hands-on coordination role with real variety, genuine ownership, and daily visibility across the business.
The details:
Hours: Monday-Thursday, 8am-6pm.
Location: The role can be in either one of our offices, Bournemouth or Poundbury (Dorchester), or remote, but will need to be able to come to the office twice a month after initial training.
What you’ll be doing:
- Keeping campaign systems, dialler access, and data accurate and up to date
- Maintaining and updating the Capacity Planner with absence, new hire, and training data
- Owning the campaign side of new starter onboarding, ensuring everything is ready before day one
- Verifying weekly overtime and providing accurate reporting to Finance
- Coordinating across Performance & Delivery, HR, L&D, and Finance to keep operations aligned
Skills & experience:
- Strong attention to detail — you spot discrepancies and take ownership of fixing them
- Comfortable working with data, reports, and CRM or dialler systems
- Salesforce experience is a must.
- Confident managing relationships across multiple teams, keeping stakeholders informed and aligned
- Well-organised with the ability to juggle multiple priorities without dropping the ball
- Proactive mindset, you improve processes, not just maintain them
- Calm and consistent under pressure
What success looks like:
- System data is consistently accurate and issues are caught and resolved quickly
- The Capacity Planner always reflects reality
- New starters have everything they need ready before their first day
- Stakeholders are proactively kept informed and don’t need to chase for updates
Why join Gungho?
- A 4-day compressed working week (Monday to Thursday)
- Hybrid working opportunities
- Private health and dental cover (after qualifying period)
- Life insurance
- Your birthday off
- Regular company events and charity days
- Cycle to Work Scheme
- Employee referral scheme
If you’re organised, proactive and take real pride in keeping things running well, we’d love to hear from you.
To apply, please complete the “Upload your CV” form and someone will be in touch. If you would like more information, please contact our Talent Acquisition Associate, Kate Collier, on 020 3925 0697 or email [email protected]