Operational Excellence Specialist | B2B Solutions
Want to change the world?
At Cabify we believe a new form of urban mobility is possible. An ecosystem that allows for fewer private cars on the streets, more sustainable vehicles and more efficient routes.
Cities where streets are designed by and for people, and not for cars. Products and services that, through sustainable and efficient mobility alternatives, generate economic, social and environmental value.
And it's not just that we believe in it, we work our magic to make it possible. If you share the same purpose with us, keep reading because… This is your place!
How will you help us fulfill our mission?
At Cabify Peru we are looking for an Operational Excellence Specialist to drive operational excellence and continuous improvement of B2B Solutions.
This position will play a key role in designing and implementing mobility solutions for corporate clients, working in coordination with multidisciplinary teams and optimizing processes through data analysis, automation and the use of artificial intelligence.
Your main responsibilities will include:
- Design and implement end-to-end solutions: analyze the operational needs of potential high-complexity clients and turn them into personalized, efficient and scalable mobility solutions.
- Manage projects comprehensively: plan and coordinate the implementation of each solution, working with teams such as B2B, Product, Global COPs and Legal to ensure its correct execution, follow-up and evolution.
- Strengthen governance and process control: supervise the processes of the TN, Support and Offline teams, identifying opportunities for improvement and ensuring compliance with defined operational standards.
- Monitor and optimize indicators: track the main KPIs of the operation, analyze deviations and propose actions that improve efficiency, service quality and customer experience.
- Optimize and automate workflows: identify repetitive tasks or inefficient processes and apply continuous improvement methodologies, automation tools and artificial intelligence to simplify them.
- Resolve complex operational incidents: anticipate risks and manage problems in dynamic environments, ensuring operational continuity, delivery of our value proposition and customer loyalty.
What are we looking for?
- Bachelor's degree in Industrial Engineering, Business Administration or related fields, with a focus on operations and process improvement.
- Between 3 and 5 years of experience in process, project or operations management. Experience in logistics, supply chain, PMO or core operations will be especially valued.
- Experience in designing, analyzing or evaluating operational cost structures.
- Knowledge of continuous improvement and process optimization methodologies.
- Analytical ability to interpret information, monitor indicators and turn findings into action plans.
- Interest in or experience with automation tools, such as n8n, and in using artificial intelligence to analyze information and reduce manual tasks.
- Excellent communication skills, customer orientation, proactivity and ability to coordinate with different teams and profiles.
Now here's the good part:
We are a company full of happy and motivated people... and we don't want that to change! Here are some reasons why you'll love being part of the Cabify family.
🏥 Private health and oncology insurance fully covered at 100%
💸 Monthly credit to test our Cabify App
🤸 Flexible hours and way of working!
🔋 Recharge Day: the 3rd Friday of the month off to recharge your batteries
🎉 Fun events to enjoy with your team
👩🏽🎓 Personal and professional development programs
Join us!
Cabify takes pride in being a workplace with equal opportunities. We celebrate diversity and are committed to creating an inclusive environment for all people, regardless of origin, gender, religion, orientation, age or ability. Join us!