Career Category
Sales
Job Description
Join Amgen's mission to serve patients
At Amgen, if you feel part of something bigger, it's because you truly are. Our shared mission, serving patients living with serious diseases, drives everything we do.
Since 1980, we have been pioneers in the biotechnology world in our fight against some of the most complex diseases. Amgen continues to advance a robust portfolio and a broad pipeline of medicines to treat cardiovascular diseases, obesity and obesity-related conditions, rare diseases, inflammatory diseases and cancer.
As part of the Amgen team, you will contribute to creating a lasting impact on patients' lives as we research, develop, manufacture and deliver innovative medicines that help people live longer, fuller and healthier lives.
Our award-winning culture is built on collaboration, innovation and science. If you are passionate about challenges and the opportunities that arise from them, you will thrive as part of the Amgen team. We are proud to have earned the Great Place to Work and Equidad MX certifications. Join us and transform patients' lives while transforming your career.
Key Account Manager (Decentralized Institutions - Guadalajara)
What you will do
Let's make it possible. Let's change the world. In this key position you will have the following responsibilities:
Planning
- Define the access strategy for assigned accounts.
- Map decision-making processes and identify the main key decision makers (KDMs).
- Implement and monitor action plans for priority accounts in collaboration with the Cluster team.
- Apply the pricing policy for all accounts.
- Coordinate regular interactions with District Managers and Sales Representatives, sharing objectives and relevant information.
- Contribute to the development of the brand strategy and ensure all tactical initiatives are aligned with it.
Execution
- Establish strong relationships with the identified stakeholders.
- Achieve portfolio inclusion through differentiated value propositions.
- Lead the execution of the Key Account Excellence process.
- Manage the inclusion and access of new products in institutional formularies.
- Ensure a consistent value proposition, including account analysis and follow-up on implementation.
- Execute action plans aligned with the Cluster team.
- Monitor the performance of assigned accounts.
Monitoring
- Monitor sales, access and price trends.
- Follow up on contract compliance.
- Continuously update account and customer analyses to strengthen understanding of their needs.
- Evaluate the efficiency of implemented initiatives and their impact.
Authority
- Account definition and segmentation.
- Design of access strategies.
- Development and implementation of account plans once approved.
- Follow-up on the implementation of pricing policies.
Deliverables
- Account performance analyses.
- Executive presentations for the sales team.
- Action plans for priority accounts (developed jointly with Sales Representatives and District Managers).
- Solid understanding of the payer and funder environment, including coverage and reimbursement, pricing strategies, value drivers, formulary management, health technology assessment and public policy.
- High-quality relationships with internal and external customers.
- Promotion and representation of Amgen's image aligned with the company's values.
- Home base GDL with travel to Sinaloa, Aguascalientes and Tepic.
What we expect from you
We are all different, and each person brings unique talents to serve patients. The professional we are looking for should have the following qualifications:
Basic requirements
- Master's degree and 4 years of experience as a KAM managing decentralized accounts, public hospitals and key accounts within the pharmaceutical and/or biotechnology industry.
- Bachelor's degree and 6 years of experience as a KAM managing decentralized accounts, public hospitals and key accounts within the pharmaceutical and/or biotechnology industry.
Preferred qualifications
- Experience in the inclusion of new products in institutional catalogs.
- Broad knowledge of and relationships with the main decision makers within your territory.
- Ability to deliver scientific and promotional presentations effectively.
- Proven track record of working towards objectives and delivering results.
- Results orientation and customer focus.
- Strong sense of follow-up and accountability.
- Ability to think both short term and long term.
What you can expect from us
While we work to develop treatments that improve patients' lives, we are also committed to your professional growth and personal well-being. From a competitive benefits package to a collaborative culture, we will support you at every stage of your development.
In addition to base salary, Amgen offers comprehensive and competitive Total Rewards programs aligned with local market standards.
Apply today and make a lasting impact alongside the Amgen team.
careers.amgen.com
As an organization committed to improving the quality of life of people around the world, Amgen fosters an inclusive environment made up of ethical, committed and highly skilled professionals who respect one another and live Amgen's values to continue advancing science in service of patients. Together we compete in the fight against serious diseases.
Amgen is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex or any other characteristic protected by applicable law.
We also provide reasonable accommodations for candidates and employees with disabilities, in accordance with applicable legal requirements. If you require an accommodation during the process, please contact us.
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