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Human Resources Coordinator

Auto-translated from Portuguese · original: Coordenador de Recursos Humanos

5 day weekFortune 100 Best '26Hybrid · São Carlos, State of São Paulo, Brazil

Company Description

Experian is a global data and technology company that empowers opportunities for people and businesses around the world. We operate in several markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in cutting-edge technologies to unlock the power of data. We have an amazing team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's culture, which is people-centered, inclusive and purpose-driven, is recognized by various awards, including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to find out why. Experian also takes pride in being an employer that promotes equal opportunities and affirmative action.

Job Description

We are looking for someone to lead the Personnel Administration area, acting as a strategic partner to the business and promoting a positive experience for employees throughout their journey at the company.

More than ensuring the execution of processes, we are looking for someone with a critical eye for simplification, evolution and integration of operations, balancing governance, efficiency and employee experience.

This position will play a key role in leading a developing team, managing strategic suppliers and building a Personnel Administration function that is more connected to business needs.

Responsibilities:

  • Lead the Personnel Administration team, promoting development, engagement and growth of professionals.
  • Ensure the execution of the following processes:
    • Hiring;
    • Vacation;
    • Time and attendance control;
    • Records changes;
    • Contracts and amendments;
    • Management of apprentices and interns;
    • Terminations.
  • Manage operations and the relationship with the BPO responsible for payroll processes.
  • Act as support for HR areas and internal clients, translating technical Personnel Administration topics in a simple and efficient way.
  • Identify opportunities for improvement, simplification and process automation.
  • Develop indicators and monitor the area's operational performance.
  • Strengthen integration between Personnel Administration, other HR areas and business areas.
  • Promote initiatives that contribute to a positive employee experience.

Qualifications

  • Prior experience leading Personnel Administration teams.
  • Experience with processes related to the employee journey and Personnel Administration routines.
  • Experience managing suppliers and/or BPOs.
  • Consultative profile and ability to influence stakeholders.
  • Business vision and focus on the employee experience.
  • Ability to review processes and implement improvements.
  • Excellent communication and interpersonal skills.
  • Experience in dynamic and transforming environments.

Differentials

  • Advanced English.
  • Experience in technology companies, services, startups or high-growth environments.
  • Experience in projects for transformation, optimization or modernization of HR processes.
  • Experience working in structures with strong interaction between HR and the business.

Competencies that will make a difference

  • Inspiring leadership and people development.
  • Critical thinking and systemic vision.
  • Proactivity and a sense of ownership.
  • Ability to navigate complex environments.
  • Results orientation with a focus on quality.
  • Innovative, flexible and collaborative profile.

Additional Information

Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working across various teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their commitments and personal interests, valuing well-being.

We are dedicated to being one of the best and most innovative companies to work for in the country, enabling amazing experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded Great Place To Work™ in 24 countries and the international Top Employers certification, and we are recognized as one of the best companies for young professionals, with a rating of 4.6 on Glassdoor. Each recognition tells us we are on the right path, providing an increasingly better work environment for our talent.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here