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Wing Assistant

Healthcare Virtual Assistant

Part time$26,000/moRemote · Philippines

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!   Healthcare Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

  And we’re looking for a Healthcare Virtual Assistant to start immediately!   Duties and Responsibilities include but are not limited to:

  • Employee Navigator Administration (PRIMARY) - Setup, configure, maintain client groups, plans, rates, EDI feeds
  • Client Servicing - New hires, terminations, QLEs, coverage questions
  • Data Collection & Submissions - Census gathering, carrier/PEO submissions, follow-up
  • Open Enrollment - Coordinate renewals, enrollment windows, reconciliation
  • Producer Support - Proposal prep, quote organization, CRM maintenance Must-Have Requirements  Employee Navigator expertise (hands-on setup/config experience) | https://www.employeenavigator.com/  2+ years benefits admin or insurance CSR experience  HIPAA compliant  9 AM - 1 PM CST availability  Group health insurance & PEO knowledge  Excel proficiency  Strong follow-up skills - relentless about closing gaps Nice-to-Have Life & Health insurance license Multi-carrier coordination experience Open enrollment management across multiple clients

Software/Tools Employee Navigator CRM (benefits/insurance platform) Microsoft Excel Carrier portals & PEO platforms Success Metrics Submissions complete and on-time with minimal back-and-forth Nothing falls through the cracks Clients feel well-serviced Producers can rely on pipeline movement

Technical Requirements: USB Headset with Noise Cancellation feature Working Webcam Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM Main Internet Service Speed: at least 25 Mbps wired connection Backup Internet Service Speed: at least 10 Mbps

Client Industry:  Health Insurance Benefits AgencySalary: PHP 26,000/month (part-time rate) NOTE: Salary is based on the client's budget and is fixed monthly.   Schedule: 9 AM - 1 PM Central Standard Time Location: 100% Remote/WFH Setup Potential Target Start Date: ASAP   Please note: • Only qualified candidates will be invited to take the assessment & scheduled for an interview. • We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website. • You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.