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Executive Manager, Software Engineering and SRE

Auto-translated from Portuguese · original: Gerente Executivo de Engenharia de Software e SRE

5 day weekFortune 100 Best '26Hybrid · São Paulo, Brazil

Company Description

Serasa Experian is the first and largest Datatech in Brazil. A leader in intelligence solutions for risk and opportunity analysis, focused on the credit, authentication and fraud prevention journeys. With cutting-edge technology, innovation and the best talent, it turns the uncertainty of risk into the best decision, helping people achieve their dreams and companies of all sizes and segments thrive.

We have 22,000 people operating in 32 countries and every day we are investing in new technologies, talented professionals and innovation to help all clients maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index

Job Description

We are looking for executive leadership to lead the Software Engineering and SRE areas, with a strategic role in technological evolution, operational excellence and the delivery of digital solutions that sustain and drive the business.

This position will work closely with executive leadership and the global team, leading senior teams, developing new leaders and strengthening a modern engineering culture, focused on products, innovation and high availability.

Your challenge: Be responsible for leading, structuring and evolving software engineering and SRE, ensuring that the solutions delivered meet the highest standards of quality, performance and scalability, always aligned with the company's strategic priorities.

Main responsibilities

  • Lead the Software Engineering and SRE areas, ensuring integration, operational efficiency and continuous evolution of the technological architecture

  • Plan, prioritize and monitor the IT and SRE roadmap, connecting initiatives to business strategies

  • Act as a strategic partner to the product, data and business areas, ensuring deliveries aligned with the needs of the company

  • Manage multiple product squads, promoting agile practices, DevOps culture and a focus on delivering value

  • Lead technology modernization initiatives, including migration of legacy environments to the cloud

  • Develop and mentor technical leaders (coordinators and specialists), strengthening soft skills and strategic vision

  • Manage capacity, productivity, budget (Capex/Opex) and business cases for the area

  • Create and monitor executive KPIs, ensuring visibility, data-driven decision making and continuous improvement

  • Deliver executive reporting and actively manage risks, priorities and dependencies

  • Represent the area in executive forums and interactions with global teams

Behavioral competencies

  • Clear and executive communication, with the ability to move between the technical and the strategic

  • Collaborative profile, with the ability to work in dynamic and transforming environments

  • Strong ability to develop people and technical leaders

  • Systemic vision, strategic thinking and focus on results

  • Negotiation skills, conflict management and decision-making ability

  • Comfort leading senior, hybrid and remote teams

Qualifications

  • Solid experience in leading software engineering and SRE culture

  • Experience managing complex projects treated as products, not just a software factory

  • Experience with architecture modernization, migration of legacy/mainframe systems to the cloud

  • Strong knowledge of cloud environments (AWS; Azure or GCP experience is a plus)

  • Experience with SQL and NoSQL databases

  • Practical knowledge of at least one programming language (Python, Java, Scala, JavaScript or similar)

  • Experience in UNIX-based environments

  • Experience in financial management (Budget, Capex, Opex, Business Case)

  • Experience with agile methodologies and managing critical projects

  • Advanced English for interaction with global teams and stakeholders

Differential

  • Knowledge of data engineering

Additional Information

Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and companies, in Brazil we are more than 4 thousand people working in various teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their commitments and personal interests, valuing well-being.

We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition tells us we are on the right path, providing an increasingly better work environment for our talent.

Experian Careers - Creating a better tomorrow together

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