Posted about 2 months ago

Game Day Guest Service Representative

Part TimeHybrid · Syracuse, USA

About the role

The JMA Dome is seeking Temporary Game Day Guest Service Representatives to work on an as needed basis for events in the 2026-2027 academic (June 2026 through May 2027) season. Our Guest Service Representatives play a critical role in creating a safe and enjoyable experience for our guests. In this role you will have the ability to promote excellence customer service throughout the Stadium.

About Syracuse University

Private research university in central New York. Benefits-eligible staff can work a compressed work schedule — a full week worked over four 10-hour days.

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Work-life balance61/100

Good. Scored on hours, schedule, holiday, flexibility and remote policy. How scoring works

Part Time
Hybrid work
No core hours requirement
Standard 40-hour week

Part Time

40hours a week

Time off

Benefits-eligible exempt staff receive 20 vacation days from the first July 1 after hire, rising to 25 days at 20 years and 30 days at 30 years; non-exempt staff start at 10 days. The published 2026-27 schedule lists eight University holidays plus bonus holidays clustered around the winter break.

Benefits

Choice of three Excellus BCBS medical plans
University contributes 10% of eligible pay via TIAA
Full tuition waiver, 12 credit hours a year at SU
Two on-campus early childhood education centers
University-paid base life and AD&D cover

Location

Hybrid

Office: Syracuse, USA

Interview

1. Apply via the Syracuse University employment site (sujobopps.com) 2. Application screening against the posting requirements 3. Interview(s) with the hiring department 4. Offer plus pre-employment checks

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