Design Your Future at PVH
Full-time Sales Advisor Tommy Hilfiger Nuernberg (m/f/d)
Your Tasks
As a Sales Advisor, you are the face of our brand. You build relationships with our customers and create experiences that stay in their memory. By sharing your enthusiasm for the brand, offering outstanding service and making our brand tangible in the store, you help increase sales and turn every visit into an inspiring experience. This role gives you the opportunity to develop yourself, unfold your potential and make a real contribution to the success of our store every day.
Customer Experience
- Welcome and support all customers and use needs-based additional sales techniques to increase sales.
- Have solid product knowledge and convincingly communicate the product benefits to customers.
- Put customer satisfaction at the center and pass on relevant feedback to management.
- Implement the guidelines for the sales process according to the Retail Sales Academy when interacting with customers.
Operational Implementation
- Carry out restocking and cash register duties reliably and ensure compliance with Visual Merchandising standards.
- Ensure structured merchandise organization and follow the guidelines for inventory management.
- Support loss prevention measures through attentive action in the store and reporting relevant irregularities.
Team and Company Culture
- Embody enthusiasm for the brand and professionalism.
- Promote teamwork, inclusion and continuous learning.
- Be open to innovations and company initiatives and actively contribute to achieving shared goals.
What You Bring
- Initial experience in retail or customer service is an advantage.
- Ability to organize your own time efficiently in a dynamic work environment.
- Ability to create unforgettable and consistently customer-oriented sales experiences.
- Strong customer focus and the willingness to go the extra mile.
- Team spirit, a cooperative way of working and the motivation to contribute to shared success.