Company Description
Serasa Experian is Brazil's first and largest Datatech company. A leader in intelligence solutions for risk analysis and opportunity identification, with a focus on credit journeys, authentication, and fraud prevention. With cutting-edge technology, innovation, and top talent, we transform risk uncertainty into the best decisions, helping people achieve their dreams and companies of all sizes and segments to thrive.
We have 22,000 people operating in 32 countries, and every day we are investing in new technologies, talented professionals, and innovation to help all our clients maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is part of the FTSE 100 index.
Job Description
A professional with strategic responsibility for selling robust Tech & Digital solutions, responsible for understanding the market, clients, and trends (such as AI and analytics), leading commercial planning, and driving growth with a focus on value generation and revenue predictability.
Manages and expands a client portfolio in a consultative manner, identifies new opportunities (cross-sell/upsell), monitors performance KPIs, and conducts complex negotiations. Requires experience in technology sector sales, analytical profile, results-focused mindset, and ability to work in dynamic and collaborative environments.
Qualifications
- Act within the Tech & Digital commercial structure with strategic market vision, deeply understanding customer behavior, competitive dynamics, and trends (data, analytics, AI, digital transformation) within your portfolio/territory;
- Define and lead the execution of commercial strategic planning, ensuring alignment with corporate objectives and driving sustainable growth, with a focus on generating value for the customer;
- Develop and scale replicable commercial models within the territory, with a focus on efficiency, revenue predictability (forecast), and structured expansion;
- Manage, develop, and expand a relevant client portfolio, acting in a consultative and strategic manner, building long-term relationships at executive levels and delivering customized high-value solutions;
- Actively work on identifying and developing new business opportunities, including cross-sell and up-sell, expanding share of wallet;
- Monitor, analyze, and optimize commercial KPIs (revenue, margin, pipeline, conversion, churn, NPS), ensuring targets are met and continuous performance improvement;
- Work in a matrix model, connecting product, data, marketing, and other business units, ensuring integrated proposals centered on customer needs;
- Conduct complex negotiations and consultative sales cycles, with strong ability to translate technical aspects into business impact.
Qualifications:
- Solid experience (5+ years) in commercial positions, preferably in the technology, data, analytics, or digital solutions market;
- Consultative profile, with the ability to build narratives that connect technical solutions to business results;
- Experience managing relevant portfolios, with a focus on growth, retention, and recurring revenue expansion;
- Strong results orientation, with analytical capability and commercial metrics management;
- Experience with complex sales, long cycles, and multiple stakeholders;
- Ability to work in dynamic environments, with autonomy, accountability, and a growth mindset.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and companies, in Brazil we have more than 4,000 people working in diverse teams and specialties. Here, every piece of knowledge and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their personal commitments and interests, prioritizing well-being.
We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, and we are recognized as one of the best companies for young professionals with a 4.6 rating on Glassdoor. Each recognition shows us that we are on the right path, providing an increasingly better work environment for our talents.
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