Company Description
Serasa Experian is the first and largest Datatech in Brazil. A leader in intelligence solutions for risk and opportunity analysis, focused on the credit, authentication and fraud prevention journeys. With cutting-edge technology, innovation and the best talent, it turns the uncertainty of risk into the best decision, helping people achieve their dreams and companies of all sizes and segments thrive.
We have 22,000 people operating in 32 countries, and every day we are investing in new technologies, talented professionals and innovation to help all clients maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index.
Job Description
The Sales Executive plays a crucial role in maintaining relationships with existing clients and actively seeking new business opportunities.
Qualifications
What we are looking for in you:
- The candidate must have experience in B2B sales, with strong activity in prospecting, portfolio development, conducting commercial negotiations and assessing market potential.
- It is also necessary to demonstrate the ability to maintain and strengthen relationships with active clients, promoting engagement, loyalty and constant performance monitoring through in-person or virtual visits.
- Expertise is expected in developing joint business plans, defining commercial strategies and monitoring trends and competition, as well as the ability to support clients with training, commercial proposals, presentations and negotiations with end clients.
- Additionally, skills are required for monitoring sales KPIs, such as volume, average ticket, conversion rate and churn, preparing management reports and proposing continuous improvement actions.
- The ideal profile shows analytical capability, clear communication, strategic thinking and ease of integration with internal areas.
- Experience related to credit portfolio management, with emphasis on the consigned credit product, relationship management and commercial strategy, is essential for the role.
- Availability for travel.
What will your main responsibilities be:
- Customer Service: Providing personalized support to existing clients, ensuring their needs are met effectively.
- Contract Renewals: Managing the contract renewal process with clients, ensuring business continuity;
- Identifying Opportunities: Proactively identifying up-sell and cross-sell opportunities to expand the services offered to clients;
- Prospecting New Clients: Actively seeking new clients, understanding their needs and presenting customized solutions;
- Ongoing feedback with regional manager and technical team: Constant communication with internal areas to ensure clients' needs are considered in the continuous improvement of the solutions offered.
Additional Information
Experian is a global data and technology company that empowers opportunities for people and businesses around the world. We operate in various markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in advanced new technologies to unleash the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, which is people-centered, inclusive and purpose-driven, is recognized by several awards, including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian also takes pride in being an employer that promotes equal opportunities and affirmative action. If you have any disability or need that requires adaptation, please let us know as soon as possible.
Experian Careers - Creating a better tomorrow together
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