Corporate performance metrics are typically expressed through quantitative data such as revenue, profit margins, and turnover rates. However, the question of "why" these numbers move remains. Qualitative experience data—what customers feel, what employees think, and how products are perceived—is still not integrated into management decision-making at most companies. Qualtrics is an Experience Management (XM) platform that visualizes and quantifies this experience data, linking it to financial metrics so that organizations from frontline to leadership can unite around company values and dramatically improve revenue and profit margins. It captures four dimensions of experience in real time—customer experience (CX), employee experience (EX), product experience, and brand experience—connecting field-level actions to executive decisions seamlessly. Deployed across approximately 20,000 organizations worldwide, with 91% of Fortune 100 companies using the platform, over 3 million frontline users across 100+ countries experience its value.
Enterprise Account Executive - Large Automotive & Manufacturing Sector
[Position Background]
In the manufacturing and automotive industries, the importance of comprehensively understanding customer satisfaction, employee engagement, and product loyalty—and using them as the basis for management decisions—is growing. Qualtrics' XM platform, which demonstrates through data the causal relationships "improving CX increases sales" and "strengthening EX reduces turnover," is highly valued by leading enterprises in the manufacturing and automotive sectors. Building on this track record, we are recruiting a dedicated enterprise sales executive to accelerate expansion in this sector.
[Job Responsibilities]
You will handle consultative sales of the Qualtrics XM platform to large enterprises in the manufacturing and automotive industries. You will engage executives across multiple departments—marketing, human resources, research, and business planning—and drive deal creation through closing, starting from the customer's business challenges.
Specific responsibilities include:
- New business development targeting large enterprises and group companies in the manufacturing and automotive sectors
- Proposing use cases that directly contribute to revenue growth, employee retention, and product loyalty improvements from an integrated CX and EX perspective
- Presenting to executive and senior management levels and building long-term relationships
- Leading the selection and scoping of solutions to address customer business challenges
- Planning and executing demand generation initiatives in collaboration with the marketing team
- Understanding competitive landscape and developing winning proposals and pricing strategies
- Enhancing brand presence through participation in industry events and associations
- Managing deal progress and pipeline (using Salesforce)
[Position Appeal]
From the XM perspective of integrating customer and employee experience, you will directly contribute to decision-making by manufacturing and automotive industry executives. This is a highly rewarding sales role where you deliver qualitative data linked to financial metrics, serving as a compass for management decisions that unite enterprises. By engaging with executives across diverse departments—procurement, quality, human resources, and marketing—you will develop a rare skill set that provides a bird's-eye view of manufacturing business structures. Your proposal capabilities will extend beyond solving single-department challenges to influencing enterprise-wide experience strategies. As you accumulate results, there is an opportunity to grow into a position where you co-create the conquest strategy for the manufacturing and automotive sectors in the Japanese market alongside senior leadership.
[Application Requirements (Required and Preferred)]
- 5+ years of B2B sales experience with large manufacturing or automotive enterprises
- Experience in enterprise sales involving multiple stakeholders
- Experience in SaaS, subscription model, or consultative sales
- SaaS sales experience in CX, EX, research, HRTech, or MarTech domains
- Consultative sales experience with large manufacturing or automotive enterprises
- Experience using CRM tools such as Salesforce
[Desired Profile]
- Passionate about deeply understanding customer business challenges and presenting solutions through the power of data and experience
- Able to work autonomously within complex organizations and long sales cycles, building trust with multiple stakeholders
- Able to balance competitiveness with integrity while valuing team success
[Work Arrangement and Benefits]
- Hybrid work arrangement (3 days in office: Monday, Wednesday, Thursday)
- Remaining 2 days available for remote work
- Complete two-day weekend (Saturday, Sunday, and holidays)
- Paid leave (20 days per year)
- Bereavement leave
- Comprehensive social insurance
- Private medical insurance (comprehensive coverage)
- Annual Experience Bonus
- Quarterly wellness allowance
- Office lunch subsidy
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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