This is how you help our clients move forward
As a consultant, you help healthcare and welfare organisations get the most out of AFAS software. You immerse yourself in their daily practice and discover together where things can be improved.
One day you think along about a simpler HR process. The next day you help a client turn a complex question into a practical solution. In doing so, you look at the software and at the people who work with it. Among other things, you are involved in:
- Guiding clients with questions about our software.
- Analysing and improving processes.
- Translating client wishes into practical solutions.
- Advising and supporting clients through changes.
- Collaborating with colleagues from consultancy, support, product development and customer success management.
You don't need to have an answer to every question right away. Listening well, asking follow-up questions and exploring together what works are just as much part of your craft.
Your contribution to healthcare and welfare
In healthcare, you want to spend time on people. Yet administration and cumbersome processes often demand a lot of attention. You help clients take that work off their plate. For example, by setting up a process so that employees only need to record data once. Or by removing unnecessary steps from an application. This gives employees more overview and room for their own work.
Do you have experience in healthcare and welfare? Then you bring valuable knowledge with you. You understand the practice and can translate it into improvements in the software and in the way of working.
This is how you grow in your role
You already bring experience in working with clients or software. What that experience looks like can vary. What matters is that you enjoy working with clients and are curious about how organisations work.
You start with a shortened traineeship. Experienced colleagues introduce you to our software, working methods and the consultancy profession. You follow training and apply what you learn directly in practice. Step by step, you receive more responsibility of your own.
Phase 1
- You learn about AFAS, our software and our clients.
- You take on client questions and learn how to configure the software.
- You follow training in the software and in conversation and advisory skills.
- You learn to align expectations and give advice.
Phase 2
- You shadow consultancy projects and work together with experienced consultants.
- You actively think along about solutions for clients.
- You increasingly take the lead in client conversations yourself.
- You substantiate your choices and guide clients through changes.
You get room to practise, ask questions and discover where your strengths lie.
This is how you help our clients move forward
After the traineeship, you work with clients on setting up and improving their processes. You take on larger challenges and help them use the software well. In doing so, you have an eye for different interests. What does an HR employee need? Where does a manager run into problems? And how do you ensure that a new way of working is clear to everyone? You bring people together and help clients make choices. The result is visible in practice: less unnecessary administration, clearer agreements and employees who can do their work more easily.