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Experian

Commercial Executive SME IV

Auto-translated from Portuguese · original: Executivo Comercial PME IV

5 day weekFortune 100 Best '26Onsite · São Paulo, Brazil

Company Description

Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is that we celebrate yours. Experian's people-first, inclusive and purpose-driven culture is recognized by numerous awards — including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers website to understand why. Experian is also proud to be an equal opportunity and affirmative action employer.

Job Description

  • Manage a portfolio of medium and large-sized clients in the Financial segment.
  • Develop consultative relationships with decision-makers (C-level, directors, managers).
  • Ensure high levels of satisfaction and loyalty (retention / renewal).
  • Identify upsell and cross-sell opportunities (new products and services).
  • Achieve and exceed revenue targets (MRR/ARR).
  • Deeply understand the client's business (segment, challenges, risks).
  • Develop customized commercial proposals.
  • Work together with product, marketing, CS, pre-sales and post-sales teams.
  • Bring structured customer feedback to drive solution evolution.
  • Manage KPIs: Growth (% YoY) | Retention rate / churn | Incremental revenue (upsell/cross-sell) | NPS / customer satisfaction

Qualifications

  • Bachelor's degree | Experience in Customer Portfolio Management of 5+ years

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here