Company Description
Serasa Experian is Brazil's first and largest Datatech company. A leader in intelligence solutions for risk analysis and opportunity identification, with a focus on credit journeys, authentication, and fraud prevention. With cutting-edge technology, innovation, and top talent, it transforms risk uncertainty into the best decision, helping people achieve their dreams and companies of all sizes and segments to thrive.
We have 22,000 people operating in 32 countries, and every day we are investing in new technologies, talented professionals, and innovation to help all our clients maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is part of the FTSE 100 index.
Job Description
Job Description
Position Summary
The Senior Account Manager for the Public Sector will be responsible for driving strategic relationships with government agencies, leading the complete sales cycle, and ensuring sustainable portfolio growth. This professional will act as a high-level consultant, deeply understanding public sector demands, building value propositions aligned with government priorities, and ensuring the execution of large-scale contracts.
Main Responsibilities Strategic Account Management
- Develop and manage long-term relationships with public sector clients, including municipal, state, and federal agencies;
- Map stakeholders, influencers, and decision-makers, acting as the organization's strategic focal point.
Commercial Execution
- Lead the entire consultative sales cycle: prospecting, diagnosis, proposal development, negotiation, and closing;
- Conduct complex and long-duration sales processes, ensuring compliance with legislation, regulations, and public procurement practices (Bidding Law, auctions, calls for proposals, etc.).
Technical Understanding and Solution Proposal
- Identify client needs and translate these demands into solutions aligned with the company's portfolio;
- Develop robust technical and commercial proposals with high adherence to public sector tenders and specific requirements.
Pipeline Management and Forecasting
- Manage pipeline with precision, ensuring reliable revenue forecasts;
- Monitor performance indicators, margins, profitability, and risks associated with each opportunity.
Partnerships and Multidisciplinary Work
- Collaborate with internal teams in product, marketing, legal, and operations to ensure end-to-end solution delivery to clients;
- Develop alliances with integrators, technology partners, and strategic channels to maximize opportunities in the public sector.
Governance and Compliance
- Ensure that all commercial interactions strictly follow Compliance standards, integrity, and corporate policies;
- Act in compliance with laws, regulations, and ethical practices applicable to the government market.
Job Requirements Education
- Bachelor's degree in Administration, Economics, Engineering, IT, Public Management, or related fields;
- Postgraduate degree or MBA is a plus;
- Intermediate/advanced English is mandatory.
Experience
- Minimum 7–10 years of experience in consultative sales, preferably involving the public sector;
- Proven track record of working with government accounts and closing large-scale contracts;
- Experience with bidding processes, public contracts, SLAs, and compliance.
Technical Competencies
- Strong knowledge of technology solutions, services, telecom, SaaS, or infrastructure (adjustable based on your sector);
- Ability to develop complete technical and commercial proposals;
- Proficiency with CRM tools (Salesforce, Dynamics, etc.)
Behavioral Competencies
- Excellent negotiation and communication skills at executive levels;
- Ability to handle complex environments and make strategic decisions;
- Autonomy, analytical vision, and focus on results;
- Integrity, resilience, and ability to build trust in the public sector.
Qualifications
Qualifications
- Mandatory experience in the public sector; desirable to reside in Brasília and surrounding areas.
Additional Information
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, centered on people, inclusive, and purpose-driven, is recognized by various awards — including World's Best Workplaces™ 2025 (Top 25 global by Fortune) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers website to understand why. Experian is also proud to be an employer that promotes equal opportunity and affirmative action.
Experian Careers - Creating a better tomorrow together
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