About the role
We are looking for an organized, responsible and proactive Bilingual Virtual Assistant to join the team of a small service company in the United States.
This is an excellent opportunity for someone who enjoys working with clients, organizing processes and taking on different responsibilities within a small, dynamic team.
We want to build a long-term professional relationship, so we especially value autonomy, commitment, the ability to learn and the desire to grow together with the business.
🚀 What will you do?
Your day-to-day will combine customer service, administrative tasks and sales support, including:
- Answer phone calls in English in a professional and courteous manner.
- Provide support and resolve customer inquiries.
- Manage and organize the email inbox.
- Make follow-up calls to current clients.
- Contact potential clients and carry out sales prospecting.
- Identify new sales opportunities and follow up on leads.
- Keep the company's information, documentation and records organized.
- Manage calendars, meetings and pending tasks.
- Support various projects and administrative needs.
- Provide basic support in sales and marketing activities.
- Learn new processes and progressively take on new responsibilities according to the needs of the business.
🔎 What are we looking for?
- Advanced/bilingual English, both spoken and written.
- Excellent communication skills and the ability to interact professionally with clients.
- Availability to work according to the United States time zone.
- Very good organization and the ability to manage multiple tasks.
- A responsible, proactive and results-oriented profile.
- The ability to work autonomously and take initiative.
- Ease in learning new tools and processes.
- Good attention to detail and task follow-up.
- Previous experience in customer service, administration, sales or sales support will be valued.
💻 What do you need to work?
- Your own computer.
- A stable internet connection.
- A calm and professional workspace.
- A quiet environment suitable for making calls with clients.
⭐ What do we especially value?
- That you have a hands-on attitude and do not need constant supervision.
- Experience making sales or customer service calls in English.
- The ability to build trust and good relationships with clients.
- Proactivity in detecting tasks that need attention and taking action.
- Interest in taking on new responsibilities and growing within a small company.
🌎 Work arrangement
Remote work | Part-time | Schedule aligned with the United States
We are looking for someone who wants to become an important part of the team and develop a long-term professional relationship, contributing both to daily operations and to the growth of the business.