Company Description
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in various markets, such as financial services, health, automotive, agribusiness, insurance, among others. Experian invests in people and in new advanced technologies to unleash the power of data. We have an amazing team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, centered on people, inclusive and driven by purpose, is recognized by various awards — including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian also takes pride in being an employer that promotes equal opportunities and affirmative action.
Job Description
Perform preventive fraud analysis on online purchases made within or outside Brazil. Analysts handle orders with fraud risk ranging from the lowest to the highest, and may work on order screening or as double-checkers of orders already screened, in addition to re-analyses, priorities, control groups of specific customers, among others. Your work is focused on decision-making.
Responsibilities:
- Analyze purchase/service requests with the goal of approving these requests and avoiding losses resulting from fraud (CBK), making phone contact in English or Portuguese with the customer when necessary and ensuring delivery of your targets;
- Carry out mass analyses of purchase/service requests;
- Take part in meetings to align and discuss improvements in the analysis process and personal and professional development;
- Meet demand from customer service (SAC) regarding prioritization of analyses;
Qualifications
- Fluent English or Spanish
- Microsoft Office Suite
- Analytical skills
- Good communication
- Agility
- Proactivity
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in various teams and specialties. Here, each skill and diversity complements the others, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their career with their commitments and personal interests, valuing well-being.
We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling amazing experiences and careers for our people. Our strong people-first approach is externally recognized through various market certifications: we were awarded by Great Place To Work™ in 26 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a rating of 4.6 on Glassdoor. Each recognition tells us we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
Find out what it's like to work for Experian by clicking here