THE ROLE & THE TEAM
Our Zalando Outlet Stores are an important part of our offline strategy, of which we are particularly proud as an online platform for fashion and lifestyle. Our outlet stores across Germany are "Zalando you can touch." In a modern shopping experience, we give unsold fashion a second chance. To further advance our outlet stores, we are looking for energetic, creative and open-minded talents. Do you want to make a difference and see your success directly in front of you? Help us rethink fashion and become part of our teams - starting now.
As an Assistant Store Manager (all genders) in Hamburg you are responsible for the optimal management of your area and, in the absence of store management, for the entire store. You are responsible for the personal and professional development of up to 20 employees. As part of the Store Management Team, you make a significant contribution to the economic success of our store and its continuous development.
Learn more about our outlets:
https://jobs.zalando.com/de/what-we-do/retail
OUR GUIDING PRINCIPLES
Do you have the right skills but don't meet every requirement? Then we encourage you to apply anyway. Perhaps you are exactly the right person for this or another role in our team!
At Zalando, our vision is to build the leading European ecosystem for fashion and lifestyle e-commerce - one that thrives on diversity and is inclusive from the ground up. We believe that diverse teams foster innovation and creativity, and we actively seek talent from diverse backgrounds.
We actively strive to reduce bias in our hiring and employment processes by focusing on your qualifications, skills and contributions. To support this, we ask you not to include personal details such as your photo, age or marital status in your CV, in order to ensure a fair and equitable assessment based solely on your skills and potential.
We are committed to offering everyone a great and accessible candidate experience. Should you need support during the hiring process, please let us know - we are here for you.
WHY THE ROLE IS EXCITING FOR YOU…
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Together with your team of up to 20 people, you ensure optimal merchandise management of the floor and develop measures to improve your KPIs.
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You demonstrate your understanding of our customers every day by viewing the store from the customer's perspective and creating the ideal shopping atmosphere with your employees.
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You are responsible for 360° people matters, from recruitment through KPI-based shift planning to the training and onboarding of new employees.
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You live the Zalando values through transparent, authentic and employee-oriented leadership.
WE WOULD LOVE TO GET TO KNOW YOU IF…
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You have several years of retail experience as well as a completed commercial apprenticeship.
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You have experience leading employees (development, feedback conversations, shift and holiday planning).
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You have initiative, decisiveness and organisational skills.
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You have a good analytical understanding and knowledge of relevant KPIs, including deriving measures from them.
OUR BENEFITS
Zalando offers a range of benefits. Here is an overview of what awaits you. Ask your Talent Acquisition Partner to learn more about our benefits.
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Employee share programme
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40 % discount on fashion and beauty products sold and shipped by Zalando, 30 % discount on Lounge by Zalando, discounts from external partners
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Planned working hours
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2 paid volunteer days per year
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At least 27 vacation days per year
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Relocation assistance available (subject to prior agreement)
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Family services, including advice and support
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Health and wellness options (including Wellhub, formerly Gympass)
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Psychological support and coaching available
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Support for your professional development through our training platform and semi-annual peer-to-peer reviews