Assistant Groups & Event Manager (f/m/d)
25hours Hotel Zurich West | Pfingstweidstrasse 102, 8005 Zurich, Switzerland
Company Description
In Zurich, we offer you two exciting places to work: the 25hours Hotel Zurich West, former industrial areas, new clubs, international companies, contemporary museums – the hotel's neighborhood thrives on change. Red high heels and fishnet stockings, ties and tailored suits – worlds collide at the intersection of the vibrant Langstrasse and the hyper-modern Europaallee. During the day, business meetings are held; in the evening, neon signs flicker. The 25hours Hotel Langstrasse is centrally located near the main train station and just a short bike ride from the lake. Both hotels tell their own story – and so do our colleagues.
Six meeting rooms, two restaurants, one bar – versatile opportunities to host parties and events in the house. Our ambiance is multicultural, our philosophy unconventional. We are a young team and love our informal culture mixed with good manners.
COME AS YOU ARE AND SHOW WHAT YOU CAN...
... in a 4-day week.
Enjoy 3 days off every week and the opportunity to organize your free time more flexibly.
Job Description
What does your workday look like …
- You take care of our event guests - hand in hand with your team and from early until late
- You coordinate events with all internal departments and ensure that everyone has all the information
- You take care of the translation of menus and various event and sales documents (D/E)
- You are responsible for all group inquiries from 8 rooms upwards
- You take care of creating offers, contracts, and invoices
- You create forecasts, reports, and revenue analyses
- You participate in internal meetings
- You are the contact person for the team in the manager's absence
- You create training and duty rosters
- You actively maintain customer relationships and support sales activities
- You ensure compliance with hotel standards and quality assurance in the event area
- You enter bookings into the system, create rooming lists, and prepare everything for the perfect check-in and stay
- You conduct customer meetings directly on-site and supplement this with telephone coordination.
- You take care of house tours for event & corporate clients
- You prepare the shift and ensure that everything is tidied up afterwards
- You keep an overview, even when every room in the house is sold at the same time and all lines are buzzing
Qualifications
Your personality counts more than your resume …
- You have professional experience in a similar role and are a passionate host
- You are an open and communicative person without fear of asserting yourself
- You enjoy working with people and inspiring them
- You are enthusiastic about good food and drinks and enjoy discovering new concepts
- You bring not only your skills but also your character
- You speak fluent German and English
Additional Information
What`s in it for you...
- Work as a full-time team member only 4 days per week with full salary compensation and the same vacation entitlement/after the probationary period
- Get to know our 25hours Hotels and stay overnight for free for up to 10 nights a year as an employee
- As part of Ennismore, enjoy generous discounts when visiting our bars and restaurants as well as when booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Reconcile your personal situation with work – we are open to part-time employment and other adjustments
- Be part of our colorful staff parties and much more ...
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Assistant Groups & Event Manager (f/m/d)
Zurich