VERSA

Who We Are

At VERSA, we specialise in digital transformations powered by conversational AI. We are experts at helping businesses understand, design, create and manage unified, omni-channel experiences that put the customer first.

We build scalable conversational relationships by seamlessly combining conversational AI and human understanding, supporting businesses and consumers to engage in better and more effective conversations.

We are a diverse team of thinkers, strategists, designers and developers spread across the globe. While our head office is in Melbourne, our staff are located in Sydney, Perth, Brisbane, New Zealand, Seattle, Singapore, Nicaragua and Mumbai, bringing together international perspectives and expertise.

Our Vision

We envision a future of intuitive, accessible and efficient conversational AI-powered customer service—where customers don't need to search, they just need to ask. We are leading the way in making this vision a reality.

Working at VERSA

VERSA has always believed that happy people create outstanding work. It's why we made our four-day working week initiative permanent in 2019. In 2020, that commitment to workplace happiness became more important than ever. To support and stay connected to our team while working remotely, we implemented a range of strategies to optimise the mental health and wellbeing of our employees.

Our Flexible Work Structure

This is what a regular week looks like at VERSA. As you can see in the image below, we have broken down our day into Core, Available and Flow hours. We are conscious that every employee works differently, and because we promote working where you are most productive, we believe in capturing the hours when staff feel they are delivering their best. This puts ownership and control back with the employee. We are all about productive hours and delivering high quality—however that looks for each individual.

Our 4-Day Work Week

Our 4-day work week is set out in our policy with Wednesday as a 'Versa-Day'—our term for the day off. We don't call it a day off; it's a bonus. We currently work 30 hours and get paid for 37.5 hours.

Standard working days are Monday, Tuesday, Thursday and Friday. The 'Versa-Day' is our bonus (give-back to staff) day, earned when we have been productive and reached our outcomes/targets for that given week or fortnight.

Wednesday is available if you have deadlines and work that needs to be completed. We have reminded staff that they are still being paid full-time and accrue leave accordingly. Ad-hoc Wednesday work is sometimes necessary, and this arrangement adjusts when public holidays fall during a particular week.

Employee Benefits

At VERSA, we value having a great work-life balance—that's why we offer:

• 4-day working week - Wednesdays off as standard
• 100% fully remote working - Work from anywhere in the world
• Flexible working hours - Core, Available and Flow time structure
• EAP (Employee Assistance Program) - Mental health and wellbeing support
• Competitive compensation - Get paid for 37.5 hours while working 30
• Global team culture - Collaborate with colleagues across multiple continents
• Full-time benefits - Full leave accrual and employment benefits despite reduced hours

And much more!