About The Social Element
What is The Social Element?
The Social Element is a global social media agency founded in 2002 with a mission to "make social 'social' again, the place it was built to be. Less doom-scrolling and trolling, more togetherness and joy." The agency works with brands across 24/7 community management, creative content, moderation, and social-media strategy, and operates a sub-brand called MarketFully Group for talent-acquisition services.
In the agency's own framing: "We use our next-level understanding to help brands show up on social the way their audience needs, and be more human. We don't stop at helping brands. We're training all generations in how to social safely. Making Social Better is what keeps us up at night and gets us out of bed in the morning."
Where will I work?
The Social Element operates "a 100% remote working policy, or work from one of our many offices in the UK, USA and beyond." Active role locations span London, South Africa, Spain, Italy, Romania, Greece, Poland, Texas (US), and broader North America. The London office remains the historical UK base (2 Riding House Street); other roles are explicitly "Fully Remote" or "Hybrid" per the team and territory.
What is the Social Element team like?
352 co-workers globally — and the agency is unusually transparent about that team's makeup: 256 are female, 165 from underrepresented ethnic groups, 66 are neurodivergent, 52 LGBTQA+, 49 with a disability, 154 with caring responsibilities, and a broad 44-75+ age representation. The stated goal: "Building diverse teams and creating a culture of inclusion where innovative agency practices allow us to become the best social agency in the market."
AI in hiring is explicit and ethics-led: "We use AI tools at various stages of our process but never as part of a hiring decision."
Work-Life Balance
The headline policy is Flexible Fridays — every Friday afternoon off, framed warmly: "Want to leave early for your weekend getaway? Maybe you just want to go sit in the sun and read a book? Take your Friday afternoon off." Holiday allowance is 33 days (including bank holidays) and rises to a maximum of 36 days with length of service. On top: birthday off, one Occasion Day per year (for major life events like getting married, moving house, or seeing a child off to school), and one paid Volunteer Day per year for community service.
Family-friendly policies are enhanced for birth parents, birth partners, and other parental scenarios. Mental wellbeing is supported by a dedicated Wellbeing Co-ordinator and a 24/7 Employee Assistance Programme.
Perks and Benefits
Confirmed from The Social Element's careers page:
- 33 days holiday including bank holidays, rising to 36 with service
- Birthday off + 1 Annual Occasion Day + 1 Volunteer Day per year
- Flexible Fridays — Friday afternoon off
- Enhanced birth parent / birth partner / parental leave policies
- Dedicated Wellbeing Co-ordinator + Employee Assistance Programme
- 100% remote working or hybrid from UK / USA / global offices
- Many more — benefits vary by location and status, expressed transparently on the page