About Super
What is Super?
Super (Super Software Inc.) builds AI agents for property management. The flagship product is an AI Receptionist that triages every phone call, text message, and email coming into a property management team — responding to common questions, logging maintenance work orders, routing emergencies, and intelligently handing off to humans only when needed. Super serves homeowners' associations (HOAs), condos, co-ops, multifamily apartments, and single-family rentals across the United States.
According to the company, 100% of property management customers report saving time, the average customer saves around 6 hours per week, and the AI resolves 34% of conversations without any human intervention. The product suite includes an Outreach Agent, AI Call Center, Smart Switchboard, Revenue Shield (lead capture), Midnight Manager (24/7 coverage), and a Rollover Receptionist, with native-sounding voice support in English and Spanish.
Where will I work?
Super is a remote-first US company with team members based primarily on the East Coast (per the company's previously-published remote policy). The legal entity is Super Software Inc. There is no central office requirement — engineering, sales and account roles are open to candidates anywhere in the US.
What is the Super team like?
Super was founded by Vika and Lindsay. It is a women-founded company and equal-opportunity employer that explicitly names diversity, equity and inclusion as a core founding value — including a "culture adds, not culture fits" hiring approach.
The four published core values are: (1) Put people first — "how we show up in the tough times reveals the actual culture we have." (2) Value each other's time — flexible working hours, PTO, and clear collaboration blocks. (3) Practice transparency — internally "no spin, just facts," and customer-obsession as the product north star. (4) Embrace diversity, with a strict no-tolerance policy for anyone who rejects the shared code of conduct.
The team is currently hiring across product, engineering, marketing, sales, and accounts. Habitat Magazine's Bill Morris has described Super as "The better way to run a building."
Work-Life Balance
Super publishes an unlimited PTO policy with a mandatory minimum — every team member is required to take vacation at least once every six months. The "Value each other's time" core value commits the company to respecting flexible working hours by structuring collaboration into clearly-prioritised blocks. Specific compressed-week or hours-per-week policies are not currently published on the careers or about pages.
Perks and Benefits
Publicly verifiable benefits centre on culture and flexibility: remote-first work anywhere in the US, flexible working hours with structured collaboration blocks, mandatory-minimum unlimited PTO, and a transparent people-first culture grounded in the company's stated core values. Specific healthcare premium percentages, equity vesting, or stipend amounts are not currently disclosed on the careers or about pages.