Lyssna

Who We Are

Our mission at Lyssna is to champion human-centered design. Our remote UX research platform empowers companies to deeply understand their users, helping them deliver products that perfectly fit their needs.

Over the last 12 years, we've been busy making research simple, affordable, and fast, helping companies like Amazon, GoDaddy, and Zendesk democratize their research practices. Our focus now is to expand our product offering and team and deliver on our mission at even greater scale.

Our Values

We live by our 5 company values:

• Do more with less: Where compromise is needed, we prefer working on a few great things over many mediocre ones.
• Optimize for fulfillment: We value purpose and meaning in our work and, wherever possible, prioritize passion over profits.
• Succeed as a team: We strive to support and amplify each other's efforts and find personal success in helping others succeed.
• Embrace transparency: We communicate proactively to ensure we stay on the same page, and we're honest and candid with our feedback.
• Strive to always be better: We invest extensively in ourselves and view learning and introspection as part of our jobs and not an "on your own time" activity.

Our Benefits

• Flexible work week: The option to work a 4, 4.5, or 5 day work week – you choose what works best for your life.
• Employee profit sharing: We share our success by offering all team members a cut of quarterly profits.
• Generous parental leave: We support growing families with 14 weeks of fully paid leave for primary carers and 6 weeks for secondary carers.
• Learning and development: We offer AU$1,500 per year for you to spend on books, courses, and events along with 6 paid LevelUp days dedicated to your professional growth.
• Equipment and office: Whether you're working from home, a co-working space, or our office, we'll cover everything you need to do your best work.

Why Join Lyssna

At Lyssna, we understand that great work happens when people have the flexibility and support to thrive. Our commitment to work-life balance, combined with meaningful work that impacts how products are designed worldwide, creates an environment where you can do the best work of your career while maintaining the life you want to live.