About Intercity
What is Intercity?
Intercity is a UK IT managed services provider founded in 1985 and headquartered in Birmingham, with a simple motto: "Do More". Its ~260 people deliver managed IT, cloud, security-as-a-service, connectivity and digital transformation for organisations across the UK, built around Microsoft and modern-workplace technologies. Chief People Officer Christina Pendleton's stated vision: "to be known as the best technology partner to work for and with".
Where will I work?
Birmingham head office (with a strong hybrid culture) plus a London presence; the company holds Investors in People accreditation heritage and a four-decade Midlands track record. Glassdoor's Birmingham reviewers rate the company 4.1 overall with work-life balance at 4.0 and 87% recommending it, crediting "good work-life balance with hybrid flexibility" and "supportive managers who genuinely care about staff progression".
What is the Intercity team like?
Around 259 people across service desk, cloud and security engineering, sales and corporate teams, working to the company values "We Do the Right Thing, We Make It Happen, We Never Stand Still and We Enjoy What We Do". In the Best Companies survey, 85% of staff agreed on work-life balance and 91% on team support, while 66% affirmed satisfaction with pay and benefits.
Work-Life Balance
Intercity holds a 1-star Best Companies accreditation ("Officially a Very Good Company to Work For", 2026) and ranked #28 Best Large Company to Work For in the UK (2025) and #7 in the West Midlands. Its job adverts publish the package: "33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days" — plus a holiday buy scheme, an all-company bonus scheme, death-in-service cover, an employee assistance programme and a company pension.
Perks and Benefits
- #28 Best Large Company to Work For in the UK; #7 West Midlands (Best Companies, 2025)
- 33 days holiday including bank holidays, +1 day per year of service up to 5 extra
- Holiday buy scheme
- All-company bonus scheme and annual pay reviews
- Death-in-service cover, employee assistance programme and company pension
- Hybrid flexibility with an active social calendar