About Highgate IT Solutions
What is Highgate IT Solutions?
Highgate IT Solutions is an established UK managed IT services provider (registered company number 07260520 in England, VAT GB996874138) supporting digital transformation through cloud, cybersecurity, and managed services across UK sectors including education, financial services, legal & professional services, manufacturing & logistics, public sector, and retail & hospitality.
The company is Great Place to Work recognised and partners with leading IT manufacturers including UGREEN, VANTA, VERKADA, PORT DESIGNS and REPORT URI. Service lines span "Reduce risk" (cybersecurity, business resilience), "Improve efficiency" (cloud & infrastructure, managed services), and "Enable growth" (connectivity, workspace technology).
Where will I work?
Highgate is a 100% remote workforce and has been since inception. Their work-anywhere policy means employees have worked from Pakistan, Japan, and beyond — as the careers page puts it, "work is something you do, not somewhere you go." The registered office is 124 City Road, London, EC1V 2NX, United Kingdom.
What is the Highgate team like?
The team voices feature prominently on the careers and health & wellbeing pages, with verbatim testimonials from Fabienne Bird (Finance Manager), Denise Iron (Account Executive), Tony Tuckwell (Account Director) and Yuji Newland (Account Director). Common themes: "There are no departmental walls here — we work collectively toward the same goals," "Highgate puts well-being at the heart of the company," "Whether it's helping a teammate, learning from each other or making sure no one feels left behind, we truly achieve more when we work together."
Independent employee satisfaction research (conducted by Ultimate Resilience, a team of psychologists) shows 93% of staff feel supported by their manager, 100% feel included and kept up to date, and 93% feel happy with their work-life balance.
Work-Life Balance
Highgate's formula for work-life balance — verbatim: "100% of the pay, 80% of the time, 100% of the results. Permanent since April 2022." This four-day week is paired with a seven-hour working day (reduced from 7.5 hours in March 2022, with no change to salary). Every employee gets their birthday as a paid day off, with no annual leave deducted.
Perks and Benefits
From the careers and health & wellbeing pages:
- 4-day week — permanent since April 2022, full pay
- 7-hour working day — reduced from 7.5 hours in March 2022, no salary change
- Work from anywhere — fully remote since inception; employees have worked from Pakistan, Japan, and beyond
- Birthday off — paid day off, no annual leave deducted
- In-person gatherings every few months — whole business including partners meets to work, collaborate, catch up
- Annual end-of-year awards ceremony recognising individual growth + annual team trips
- Fitness challenges — January challenge, monthly step targets, lunchtime walk initiatives
- Independent satisfaction research by Ultimate Resilience (psychologists)