Forward Carers

What is Forward Carers?

Forward Carers is an award-winning social enterprise founded in 2014 in Birmingham, dedicated to improving the lives of unpaid carers across the UK. The organisation runs Carers Hubs that provide practical support, information, and respite to people caring for family members or friends. They also deliver online services, employer training programmes, and carer-friendly workplace certification.

With an estimated 6.5 million unpaid carers in the UK, Forward Carers addresses a critical social need. Their employer programme helps businesses recognise and support employees who are also carers, creating more inclusive workplaces. The organisation has won multiple awards for its innovative approach to carer support and advocacy.

Where will I work?

Forward Carers is headquartered in Birmingham, United Kingdom. The organisation operates a hybrid working model, combining office-based work at their Birmingham headquarters with remote working flexibility. Team members may also work from Carers Hub locations and attend community events and employer training sessions across the region.

What is the team like?

With approximately 24 employees, Forward Carers has a dedicated team of carer support workers, programme managers, training facilitators, and operations staff. The team is united by a shared passion for improving the lives of unpaid carers and creating systemic change in how society supports those in caring roles.

The culture is compassionate, purpose-driven, and collaborative. Many team members have personal experience of caring, bringing authentic empathy and understanding to their work. The organisation values innovation and is constantly looking for new ways to reach and support carers.

Work-Life Balance

Forward Carers operates a 4-day working week at 32 hours with full pay. The organisation holds Gold accreditation from the 4 Day Week Foundation. Given their mission to support people juggling caring responsibilities, adopting a 4-day week is a natural extension of their values — modelling the work-life balance they advocate for in the broader employment landscape.

Perks and Benefits

• 4-day working week at full pay (32 hours)
• 4 Day Week Foundation Gold accredited
• Hybrid working model
• Professional development opportunities
• Mental health and wellbeing support
• Meaningful work improving the lives of unpaid carers
• Award-winning organisation with strong social impact