About Encoura
What is Encoura?
Encoura is a higher-education research, data, and student-success platform serving more than 2,000 colleges and universities across the United States. The corporate lineage runs through the National Research Center for College & University Admissions (NRCCUA, founded 1972) and Eduventures Research, with the combined entity branded as Encoura after the 2017 merger and later acquired by ACT in 2018. Encoura also operates Eduventures Research and the Encoura Platform — a technology suite for enrollment management, marketing, and student-success workflows.
Their part-time roles are remote operational positions — IT Asset Logistics Coordinators and Customer Service Associates supporting higher-ed institutions during enrollment cycles. Hours are typically 20/week, with some seasonal variation around peak admissions windows.
Where will I work?
Mix of remote and Kansas City, Missouri-based. Customer Service Associate roles are fully remote across 24 US states (per the published JD: AL, AR, GA, ID, IN, IA, KS, KY, LA, MS, MT, NV, NH, NC, OH, OK, PA, SC, SD, TN, TX, UT, WV, WI). IT Asset Logistics roles are based in Kansas City, MO.
What is the Encoura team like?
Encoura employs an experienced higher-education workforce — many staff come from college admissions, institutional research, or student services backgrounds. The platform side is technology-product-driven, and there is active publishing through the Eduventures research division. The company hosts the Encoura conference and publishes the Wake-Up Call blog as a strong public-facing presence.
Work-Life Balance
Part-time roles at Encoura are explicit on hours (typically ~20 hrs/week per JD) and have defined start/end times for customer-service shifts. Remote roles work standard US business hours adjusted for time zone. Seasonal flex is common around major admissions cycles.
Perks and Benefits
- Remote-eligible roles across many US states
- Pro-rated PTO and benefits for qualifying part-time roles
- Defined hours per week — clarity over open-ended PT
- Long-established higher-education institution with a research-led culture