Custom Heat

What is Custom Heat?

Custom Heat is a family-run heating and plumbing company based in Rugby, Warwickshire, established in 1980. Over four decades, they have grown to become the UK's largest Worcester Bosch accredited partner, providing boiler installations, servicing, and repairs across the Midlands and beyond.

The company has earned a reputation for exceptional service quality and has been at the forefront of progressive employment practices in the trades sector. Custom Heat contributed to House of Commons discussions on the 4-day work week, helping to shape the national conversation around reduced working hours.

Where will I work?

Custom Heat operates from their headquarters at 164 Lawford Road, Rugby, Warwickshire, CV21 2HL. Engineers work on-site at customer locations across the region, while administrative staff are based at the Rugby office.

What is the Custom Heat team like?

With approximately 25 employees, Custom Heat maintains a family-oriented culture that values every team member. The company invests heavily in training and development, ensuring engineers are qualified to the highest standards. The team atmosphere is supportive and collaborative, with a strong emphasis on work-life balance.

Work-Life Balance

Custom Heat is a 4 Day Week Foundation Gold accredited employer. The entire team works a 32-hour, 4-day week at full pay. The company has been vocal about the benefits of reduced working hours, even contributing to parliamentary discussions on the topic.

Perks and Benefits

• 4-day work week (32 hours) at full pay
• 4 Day Week Foundation Gold accredited
• Private AXA healthcare for you and your family
• All power tools and modern fitted van provided
• Anniversary bonuses
• Professional development and training
• Family-run company culture