By Miles

Who We Are

Founded in 2018, By Miles was born from a simple yet revolutionary idea: the less you drive, the less you should pay for car insurance. We launched the UK's first real-time pay-by-mile policies, fundamentally transforming the car insurance industry with our innovative, customer-first approach.

Since our inception, we've achieved remarkable milestones—covering over 500 million miles of driving for our members and earning the title of Best Car Insurance Provider three times. Backed by the Direct Line Group, one of the UK's leading insurance providers, we continue pushing boundaries and challenging industry norms while maintaining a culture deeply rooted in fairness, respect, and ambition.

What We Do

By Miles specializes in providing pay-by-mile car insurance policies specifically designed for drivers who use their cars less frequently. Our service is ideal for occasional drivers, weekend explorers, remote workers, and anyone who wants flexible and fair insurance that accurately reflects their actual driving habits.

With real-time tracking technology and transparent pricing, we ensure our customers only pay for the miles they actually drive, making car insurance more affordable and accessible than traditional fixed-premium policies. Our innovative approach combines a small fixed monthly cost with a per-mile rate, giving drivers complete control over their insurance expenses.

Our commitment to innovation, transparency, and exceptional customer satisfaction drives everything we do as we continue to reshape the car insurance landscape in the UK. We're not just an insurance company—we're a technology-driven business focused on making insurance fairer for everyone.

Working at By Miles

At By Miles, we believe in challenging the status quo—not just in our products, but in our workplace culture too. We foster an environment where respect, fairness, and personal growth are paramount, creating a space where every team member can thrive both professionally and personally.

Our team works from wherever they are most productive, whether that's in our central London office or anywhere else across the UK. Flexibility isn't just a buzzword here—it's deeply ingrained in our culture and how we operate day-to-day. We genuinely encourage our employees to work in a way that suits their personal lives and individual circumstances.

We offer diverse working arrangements including part-time work, job sharing, compressed hours, and even sabbaticals after three years of service. We understand that life doesn't fit into a one-size-fits-all box, and neither should your career. Our approach to flexibility means you can build a working pattern that supports your wellbeing, family commitments, and personal ambitions.

Collaboration, innovation, and mutual support define our team culture. We're a close-knit group of passionate individuals united by our mission to make insurance fairer, and we're always looking for talented people who share our values.

Our Benefits

By Miles is committed to providing a supportive and flexible working environment that truly empowers our employees to do their best work while maintaining a healthy work-life balance. Our comprehensive benefits package includes:

Flexibility & Work-Life Balance

• Flexible hours: We offer condensed hours or flexible work arrangements to ensure a healthy work-life balance that works for you
• Remote work: Work from anywhere in the UK, with access to co-working spaces and office facilities nationwide
• 26 days of annual leave: Plus bank holidays, ensuring ample time for rest, relaxation, and personal pursuits
• Sabbatical leave: After three years with us, take a break to travel, study, or recharge—and know your role will be waiting for you when you return

Health & Wellbeing

• Mental health support: Access to on-demand mental health resources through Plumm, providing confidential counseling and support whenever you need it
• Private health insurance: Comprehensive coverage provided through Vitality for your peace of mind and health needs
• Enhanced parental leave: Inclusive policies designed to support all types of families and parenting journeys

Professional Development & Equipment

• Workspace setup allowance: Financial support to help you create the perfect home office environment with the equipment and furniture you need
• Learning & development: Access to over 16,000 online courses covering everything from technical skills to leadership development, plus in-house coaching and mentorship programs

We regularly review and enhance our benefits package to ensure we're supporting our team in the ways that matter most. At By Miles, we're not just building innovative insurance products—we're building careers and supporting lives.