-
All locations / Remote
Technical Support (m/f/d)
About CIB
We are experts in digitalization and automation of processes with artificial intelligence. Our goal is to free companies and administrations from tedious everyday tasks in document management. To achieve this, we develop innovative apps and invest in research and development of AI.
Apply today and become part of one of the leading companies in the field of digitalization and document management with over 35 years of experience. We look forward to hearing from you!
Our Offer
- Workation in Munich, Valencia, Las Palmas de Gran Canaria, or Faro
- Permanent employment contract
- Flexible working hours with core hours
- Work from home or in one of our modern offices
- Attractive social benefits & individual incentives
- A strong team with flat hierarchies and genuine collaboration
- Diverse training to support your professional development
- Exciting learning opportunities – for example, through participation in government-funded research projects
- Interesting and varied tasks in an innovative software company
- Work with modern technologies and agile methods
- Freedom to shape processes and quality assurance strategy
Your Tasks
- You are the central technical contact person and support our users with advice and assistance
- You independently handle requests at 1st-3rd level support and act as a technical expert for our products
- You analyze the requirements of our customers and actively work, in close coordination with our developers, on continuous improvements
- You bring your creativity to the table and offer professional solutions to every challenge
Your Profile
- Ideally, training or a degree in computer science or data processing
- Work experience in the IT field, high technical affinity, and knowledge of common programming languages
- Outstanding problem-solving and analytical skills as well as general interest in technology
- Excellent communication skills (in person, by phone, and in writing) and fluent German
- Strong customer understanding, high service orientation, motivation, and solution-oriented approach
For questions, please contact
Please send us the following documents:
- CV in German or English
- Cover letter
- Diplomas/certificates, start date
- Anything else that might be relevant
It's best to use the form below so we can better categorize your application!
Your Application
Please send us only PDF documents. To create your PDF portfolio, you can use CIB pdf standalone.