Company Description
Meritis is a consulting firm specializing in digital transformation of organizations, founded in 2007 by Sébastien Videment.
Initially based in Paris, it has expanded to regions and now has a presence in the largest cities in France: Sophia-Antipolis, Montpellier, Nantes, Bordeaux, Lyon, Aix-en-Provence, Lille and even in Lisbon, Portugal since 2023.
Our experts support clients from various sectors with all their digital transformation needs across numerous areas of expertise: Finance, Software Engineering, Cloud & Infrastructure, Data, Digital Transformation and Cybersecurity.
With its values of rigor, humility, benevolence and proximity, the firm of +900 employees, awarded 5 times in the Great Place To Work® rankings, is experiencing very strong growth and aims to reach €100M in revenue in 2024 and surpass the symbolic milestone of 1000 employees.
We are committed to being close to our employees and supporting them in a personalized manner regardless of their role in the company. Certified Great Place To Work since 2013, our conception of workplace well-being goes far beyond a simple label; our employees speak about it best: https://www.glassdoor.fr/Avis/Meritis-Avis-E1163008.htm
Job Description
Functional support of applications in charge of Trade lifecycle
Pricers for Risk & PnL
Satellite teams :
Similar team is in Singapore for Asia-Pacific timezones
A separate team provides technical/DevOps Support & release management
15 Delivery Center teams develop features on the applications supported
Tasks
ITIL process : Incident, Request, Problems
User assistance : Explain figures, identify issues, restore the service
Non-regression testing in GUI before each major release
User management
Monitoring
Continuous improvement : Automation, tooling, dashboarding, data analysis for better performance of the team
Experience : 3-7 Years
Knowledge and/or previous experience in Finance industry is beneficial
Proficiency in French and English is mandatory
Qualifications
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Strong analytic and problem-solving skills
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Excellent verbal and written communication skills
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Ability to troubleshoot complex issues and work in a multitasking environment
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Patience when handling difficult cases
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Commitment and desire to deliver high quality in your work
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Attention to detail
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Team spirit, high energy and initiative
Location: Paris + occasional trips to Brussels, Partial remote work is possible
Additional Information
- Customized career paths (career development, tailored training, mentoring…) ;
- Choice of your assignment and personalized support throughout your career ;
- Evolve in an environment where learning is encouraged: certification training, e-learning, meetups, coding competitions, career development paths etc ;
- Be part of expert communities that share their knowledge and experience within our centers of excellence ;
- A friendly environment with many festive events (annual evening, seminars & team building, lunches and after-work gatherings…) ;
Your differences are our strengths. This is why Meritis is committed to diversity and non-discrimination. All our positions are accessible to people with disabilities. If you have a question or believe you are a victim or witness of discrimination, you can contact [email protected] .